Business Process Transformation Specialist

1 week ago


Johannesburg, Gauteng, South Africa NTT Full time
Transform Business Processes with NTT DATA

Make a meaningful impact with NTT DATA, a global leader in business and technology services. We empower clients to innovate, optimize, and transform for long-term success. Our workplace values diversity and inclusion, providing a platform for growth, belonging, and thriving.

Your Role at NTT DATA

As a Business Process Transformation Specialist, you will drive strategic and tactical aspects of discovering, validating, documenting, and communicating business process-related knowledge. You will focus on complex business outcomes using technical expertise, aligned with the business strategy.

Key Responsibilities:
  1. Develop above-average computer literacy (Word, Excel, PowerPoint, Visio, and Project)
  2. Scope, size, and plan all business aspects of a solution and associated project effort and dependencies
  3. Define and tailor the business/process analysis approach at project life cycle level

Experience in facilitating workshops with business users (up to executive level) to gather requirements, generate ideas, and validate designs is essential. A minimum of 5 years' experience as a Business Analyst involved with assessing, mapping, and optimizing business processes is required. You must have been involved in the delivery of formal projects implementing business process change that included the application of process automation and document management technologies. Knowledge of and experience in applying formal business process modeling or business analysis methodologies is necessary. A deep understanding of end-to-end business processes and process performance issues in traditional organizations is essential. Experience in applying process modeling standards such as BPMN and ECP is required. Experience in projects involving formal Change Management and understanding its importance in business process transformation is also necessary. Knowledge of Enterprise Architecture and Service-Oriented Architecture (SOA) would be an advantage. Experience in using Use Cases to specify requirements (Business and System) and knowledge of UML for collaboration with Systems Analysts and architects in design specifications is beneficial. Understanding of data modeling and basic SQL database queries would be an advantage. Experience in the financial services environment would be beneficial.

Academic Qualifications and Certifications:

Bachelor's degree or equivalent in Business or related field. Project Management certification preferred. Six Sigma or Lean or equivalent type certification preferred.

Workplace Type: About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Apply today.




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