Account Manager

2 weeks ago


Durban, KwaZulu-Natal, South Africa The Legends Agency Full time
Job Title: Account Manager

At The Legends Agency, we are seeking a highly skilled and experienced Account Manager to join our team. As an Account Manager, you will be responsible for managing relationships with key stakeholders to ensure account retention, addressing day-to-day operational queries, and driving the growth of business in the designated channel.

Key Responsibilities:
  • Customer Strategy Development: Develop and set customer strategies for the designated area, aligned with company and customer objectives.
  • Relationship Management: Set and review KPIs for customers, ensuring compliance from both the customer and The company.
  • Business Development: Identify and pursue opportunities for expansion within your area of responsibility.
  • Supply Chain Efficiencies: Work closely with the Supply Chain team to deliver efficiencies and negotiate with customers on agreed improvements.
Requirements:
  • Education: Bachelor's Degree or equivalent in a relevant field.
  • Experience: 3 years of account or general administration experience, preferably in an FMCG environment, and 5+ years of experience in supply chain management.
  • Skills and Competencies: Strategic thinking, relationship building, problem-solving, negotiation, supply chain knowledge, and self-management.
Reporting and Performance:
  • Reporting Line: Directly reports to the Customer Executive.
  • KPI Monitoring: Regular monitoring and reporting on customer KPIs, business development progress, and supply chain efficiencies.


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