Front Desk Coordinator
3 weeks ago
We are seeking a highly skilled and professional Receptionist to join our team at Isilumko Staffing. As a key member of our administrative team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front desk.
Key Responsibilities:
- Greeting and Welcoming Visitors: You will be the first point of contact for our clients and visitors, providing a warm and professional welcome to our office.
- Call Handling and Redirecting: You will manage incoming calls and redirect them to the appropriate departments, ensuring that our clients receive the best possible service.
- Reception Area Maintenance: You will maintain a tidy and organized reception area, ensuring that it is always presentable and welcoming to our clients.
- Client Inquiries and Information: You will handle inquiries and provide information to clients, customers, and employees, demonstrating a high level of professionalism and expertise.
- Scheduling and Conference Room Bookings: You will assist in scheduling appointments and managing conference room bookings, ensuring that our clients receive the best possible service.
- Mail and Deliveries: You will receive and sort daily mail and deliveries, ensuring that they are handled efficiently and effectively.
- Office Supplies Inventory: You will coordinate and maintain office supplies inventory, ensuring that we always have the necessary materials to operate effectively.
- Administrative Support: You will provide administrative support to our team, as needed, ensuring that our clients receive the best possible service.
Requirements:
- Work Experience: You will have proven work experience as a Receptionist or in a similar role, demonstrating a high level of professionalism and expertise.
- Communication Skills: You will have excellent communication skills in both English and Afrikaans (spoken and written), ensuring that you can effectively communicate with our clients and team members.
- Professional Appearance and Demeanor: You will have a professional appearance and demeanor, ensuring that you represent our company in the best possible light.
- Organizational and Multitasking Abilities: You will have strong organizational and multitasking abilities, ensuring that you can effectively manage multiple tasks and responsibilities.
- Microsoft Office Suite: You will be proficient in Microsoft Office Suite, ensuring that you can effectively use our software to manage our operations.
- Customer Service-Oriented Mindset: You will have a customer service-oriented mindset, ensuring that you always put the needs of our clients first.
Qualifications:
- High School Diploma or Equivalent: You will have a high school diploma or equivalent, demonstrating a high level of education and expertise.
- Additional Certification: You will have additional certification in Office Management or a related field, which is a plus.
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