Quality Standards Enforcer

1 week ago


Cape Town, Western Cape, South Africa iSON Xperiences Full time

**Job Title:** Senior Quality Assurance Specialist

We are seeking a seasoned professional to join our team as a Senior Quality Assurance Specialist.

This role involves ensuring that our employees meet the highest quality standards in the call center industry.

The successful candidate will have a proven track record in quality assurance and will be responsible for:

  • Developing and implementing quality assurance procedures.
  • Conducting regular audits to ensure compliance.
  • Identifying areas for improvement and implementing corrective actions.

**Requirements:**

To succeed in this role, you must have:

  • At least 3 years' experience in quality assurance.
  • Excellent analytical and problem-solving skills.
  • Good communication and interpersonal skills.

**Salary:** The estimated salary for this position is R280,000 - R320,000 per annum, depending on location and experience.

**Career Opportunities:**

We offer a dynamic work environment, opportunities for career growth and development, and a competitive salary package.



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