Fidelity Services Group Operations Director Role

6 days ago


Pretoria, Gauteng, South Africa Fidelity Services Group Full time

**Job Description**

Fidelity Services Group is seeking a highly motivated Operations Manager to manage the security operations at our Pretoria branch office.

The successful candidate will be responsible for ensuring that all client security needs are met efficiently and professionally.

  • Meet contractual requirements stipulated by clients.
  • Deal with administration matters related to security services.
  • Submit weekly/monthly incident and general reports as required.

**Responsibilities**

  • Develop and implement strategies to improve service levels and meet client expectations.
  • Ensure compliance with regulatory requirements and company policies.
  • Lead by example and demonstrate excellent leadership and interpersonal skills.

**Qualifications and Experience**

  • Matric certificate, PSIRA Grade A registration, and accreditation.
  • At least 3 years' experience in the security industry.
  • Operational Management experience.
  • Working knowledge of ISO 9001:2008 quality management.


  • Pretoria, Gauteng, South Africa Fidelity Services Group Full time

    We are seeking a highly motivated Financial Services Coordinator to join our team at Fidelity Services Group. As a key member of our operations department, you will be responsible for coordinating financial transactions, verifying and processing deposits, and addressing customer queries. To succeed in this role, you will require excellent communication and...


  • Pretoria, Gauteng, South Africa Fidelity Services Group Full time

    About the Role:As a Financial Services Representative with Fidelity Services Group, you will play a critical role in ensuring the smooth operation of our cash handling processes. Your key responsibilities will include counting and verifying client money, balancing and reconciling funds, and operating money counting machines.To succeed in this role, you will...


  • Pretoria, Gauteng, South Africa Fidelity Services Group Full time

    **Job Overview**Fidelity Services Group is seeking a skilled Operations Manager to oversee the security operations at our Pretoria branch office.The successful candidate will report directly to the Branch Manager and be responsible for ensuring that all client security needs are met efficiently and professionally.Maintain good relations between Fidelity...


  • Pretoria, Gauteng, South Africa Fidelity Services Group Full time

    The role of the Treasury Operations Manager at Fidelity Services Group involves overseeing the daily operation of the cash centre. This includes ensuring all deposits are verified and processed in accordance with contractual agreements between parties. The successful candidate will be responsible for managing staff, addressing queries related to treasury and...


  • Pretoria, Gauteng, South Africa Fidelity Services Group Full time

    Job SummaryWe are seeking a skilled and experienced Contact Centre Technical Level 2 Agent to join our team at Fidelity Services Group. As a key member of our customer support team, you will be responsible for providing technical assistance to our customers in the operation of their alarm systems.Key Duties and ResponsibilitiesSupport and provide superior...


  • Pretoria, Gauteng, South Africa Fidelity Services Group Full time

    About This OpportunityWe are currently seeking a highly skilled and motivated Regional Fleet Manager to join our team at Fidelity Services Group. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our regional fleet, driving business growth, and delivering exceptional customer service.Main...


  • Pretoria, Gauteng, South Africa Fidelity Services Group Full time

    As a Senior Security Operations Manager at Fidelity Services Group, you will play a key role in ensuring the effective and efficient operations of our branches. Your primary responsibility will be to ensure that all site-specific security requirements are met and that client needs are efficiently and professionally met.You will work closely with the Regional...


  • Pretoria, Gauteng, South Africa Fidelity Services Group Full time

    Job DescriptionThis is a challenging opportunity to lead the fleet management function within Fidelity Services Group. As Regional Fleet Manager, you will be responsible for ensuring the effective running of the fleet within the region, focusing on maximum utilization of vehicles and optimal resource allocation.Main Responsibilities:Liaise with Branch and...


  • Pretoria, Gauteng, South Africa Fidelity Services Group Full time

    Job Description:We are seeking a skilled and detail-oriented Cash Counter Specialist to join our team at Fidelity Services Group. In this role, you will be responsible for counting and verifying client money, ensuring that cash processing procedures are followed, and operating money counting machines.The ideal candidate will have a clear criminal record, a...


  • Pretoria, Gauteng, South Africa Fidelity Services Group Full time

    Fidelity Services Group is a leading provider of security services, committed to delivering exceptional results to our clients. We are seeking an experienced Security Branch Manager to join our team.The ideal candidate will have a proven track record in security management, with a strong focus on client satisfaction and operational excellence. Key...

  • Logistics Director

    5 days ago


    Pretoria, Gauteng, South Africa Fidelity Services Group Full time

    The position of Transport Manager is vacant at Fidelity Services Group, reporting to the Branch Manager. The ideal candidate will oversee the efficient management of all fleet operations from workshop management, supplier relationships, compliance, accidents, and operational efficiency.Key Responsibilities:Manage assets and FGT01 registers...


  • Pretoria, Gauteng, South Africa Fidelity Services Group Full time

    Job OverviewFidelity Services Group (Pty) Ltd is seeking a highly skilled Cash In Transit Operations Manager to join our team. The successful candidate will be responsible for ensuring that all operational issues are addressed and resolved in a timely manner.Key ResponsibilitiesManage and oversee all aspects of CIT operations, including scheduling, routing,...

  • Operations Manager

    1 day ago


    Pretoria, Gauteng, South Africa Fidelity Services Group Full time

    Job title : Operations ManagerJob Location : Gauteng, PretoriaDeadline : April 11, 2025Quick Recommended LinksJobs by Location Job by industries Key Performance Areas :(Not totally inclusive):Ensuring that contractual requirements are met as stipulated by the client. Maintaining good relations between Fidelity Security Services Group and the client with...


  • Pretoria, Gauteng, South Africa Fidelity Services Group Full time

    Fidelity Services Group is seeking a Branch Management Specialist to join our team. As a key member of our operations department, you will be responsible for managing the day-to-day activities of the branch, including verifying and processing deposits, addressing customer queries, and maintaining accurate records. To succeed in this role, you will require...


  • Pretoria, Gauteng, South Africa Fidelity Services Group Full time

    Fidelity Services Group seeks an experienced Transport Manager to lead our fleet operations team. As a key member of our organization, you will play a vital role in ensuring the smooth operation of our vehicles, managing our suppliers, and maintaining compliance with industry regulations.About the Role:This role requires a highly organized and...


  • Pretoria, Gauteng, South Africa Fidelity Services Group Full time

    Fidelity Services Group seeks an experienced Cash Centre Supervisor to join our team. As a key member of our operations department, you will be responsible for managing the day-to-day activities of the cash centre. This includes verifying and processing deposits, addressing customer queries, and maintaining accurate records. To succeed in this role, you will...

  • Operations Manager

    1 week ago


    Pretoria, Gauteng, South Africa Fidelity Services Group Full time

    The above position is vacant at our Hermanstad Branch. The overall purpose of this position is to ensure that Cash in Transit (CIT) operations are efficiently managed. Minimum Requirements: Clear Criminal record PSIRA accredited with a minimum Grade C qualification Cash In Transit (CIT) certificate Firearm competency with a minimum handgun (for business...


  • Pretoria, Gauteng, South Africa Fidelity Services Group Full time

    About the RoleWe are looking for an experienced CIT Operations Manager to join our team at Fidelity Services Group (Pty) Ltd. The ideal candidate will have a strong background in CIT operations and a proven track record of success.Key Performance AreasResponsible for all operational issues to the entire client base through daily communication/instruction...


  • Pretoria, Gauteng, South Africa Fidelity Services Group Full time

    About Fidelity Services GroupFidelity Services Group is a leading provider of specialized services. We are committed to excellence and strive to deliver high-quality solutions to our clients. Our team is passionate about making a difference and delivering exceptional results.What We OfferA dynamic and supportive work environment.Opportunities for...


  • Pretoria, Gauteng, South Africa Fidelity Services Group Full time

    About the RoleFidelity Services Group is seeking an experienced Regional Fleet Manager to join our team. The successful candidate will be responsible for overseeing the management of our regional fleet, ensuring that vehicles are properly maintained, fueled, and utilized to maximize productivity and efficiency.Main Accountabilities:Develop and implement...