Operational Security Manager Position
7 days ago
**Job Overview**
Fidelity Services Group is seeking a skilled Operations Manager to oversee the security operations at our Pretoria branch office.
The successful candidate will report directly to the Branch Manager and be responsible for ensuring that all client security needs are met efficiently and professionally.
- Maintain good relations between Fidelity Services Group and clients regarding security services rendered.
- Evaluate service levels provided and make recommendations for improvement.
- Ensure Security staff meets required performance standards.
- Liaise daily with Branch management on operational issues.
**Key Responsibilities**
- Meet contractual requirements stipulated by clients.
- Deal with administration matters related to security services.
- Submit weekly/monthly incident and general reports as required.
**Required Skills and Qualifications**
- Matric certificate, PSIRA Grade A registration, and accreditation.
- At least 3 years' experience in the security industry.
- Operational Management experience.
- Working knowledge of ISO 9001:2008 quality management.
- People management, administration, communication, and client liaison skills.
**Benefits and Other Requirements**
- Must be firearm competent.
- Computer literacy on Microsoft Programs.
- Own reliable transport and valid Driver's License.
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