Medical Management Consultant
2 weeks ago
Job Summary:
The Consultant: Medical Management is responsible for implementing medical management activities, medical exception handling, and providing administration support in claims processing. This role requires a strong clinical background and excellent analytical skills to ensure that all service providers adhere to the rules and tariffs as guided by the RAF and/or any that is considered reasonable.
Key Responsibilities:Medical Management- Conduct medical assessments and compile injury assessment reports.
- Conduct assessments and bill reviews on submitted claims, focusing on the appropriate level of care, the length of stay, and quality of care.
- Incorporate tariffs, cost savings initiative recording, and treatment protocol to ensure compliance with RAF clinical guidelines.
- Pre-authorize submitted claims aligned to RAF clinical guidelines, including the RAF formulary, treatment protocols, and related tariffs.
- Escalate complex cases for multi-disciplinary review and adjudication.
- Participate in the implementation of medical claims processes.
- Ensure the implementation and maintenance of a formal exception handling process within medical management.
- Maintain documentation and regular updates of the exception handling process.
- Maintain the implementation of unusual occurrence procedures.
- Track and report against set objectives and targets.
- Report on emerging risks.
- Provide ad-hoc reports on process improvement initiatives.
- Produce documents, briefing papers, reports, and presentations.
- Deal with and respond to correspondence.
- Maintain healthy relationships with all stakeholders.
- Follow up and resolve all queries, making recommendations on corrective actions.
- Follow up and feedback to stakeholders on query status.
- Respond to queries within predefined turnaround times.
- Bachelor's Degree/Advanced Diploma in Health Sciences/Medical related qualification.
- Registration with HPCSA/SANCA.
- Relevant 3 years' experience in a Medical related environment.
- Claims management process/processes and systems.
- Medical product management.
- Medical bill reviewing.
- Medical case management.
- Complex problem identification, solving, and decision-making.
- Customer value proposition.
- Strong clinical analytical capabilities.
- Knowledge of motor vehicle accident legislation.
- Planning, Organizing, and Coordinating.
- Personal Mastery.
- Judgement and Decision Making.
- Ethics and Values.
- Client Service Orientation.
RAF offers Total Employment Cost packages with no additional contributions from the Employer. Successful candidates are required to structure their packages in a manner that will suit their needs.
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