Medical Management Consultant

2 weeks ago


Johannesburg, Gauteng, South Africa Road Accident Fund Full time
Job Title: Consultant: Medical Management

Job Summary:

The Consultant: Medical Management is responsible for implementing medical management activities, medical exception handling, and providing administration support in claims processing. This role requires a strong clinical background and excellent analytical skills to ensure that all service providers adhere to the rules and tariffs as guided by the RAF and/or any that is considered reasonable.

Key Responsibilities:Medical Management
  • Conduct medical assessments and compile injury assessment reports.
  • Conduct assessments and bill reviews on submitted claims, focusing on the appropriate level of care, the length of stay, and quality of care.
  • Incorporate tariffs, cost savings initiative recording, and treatment protocol to ensure compliance with RAF clinical guidelines.
  • Pre-authorize submitted claims aligned to RAF clinical guidelines, including the RAF formulary, treatment protocols, and related tariffs.
  • Escalate complex cases for multi-disciplinary review and adjudication.
  • Participate in the implementation of medical claims processes.
Exception Handling
  • Ensure the implementation and maintenance of a formal exception handling process within medical management.
  • Maintain documentation and regular updates of the exception handling process.
  • Maintain the implementation of unusual occurrence procedures.
Reporting
  • Track and report against set objectives and targets.
  • Report on emerging risks.
  • Provide ad-hoc reports on process improvement initiatives.
  • Produce documents, briefing papers, reports, and presentations.
Stakeholder Management
  • Deal with and respond to correspondence.
  • Maintain healthy relationships with all stakeholders.
  • Follow up and resolve all queries, making recommendations on corrective actions.
  • Follow up and feedback to stakeholders on query status.
  • Respond to queries within predefined turnaround times.
Requirements:
  • Bachelor's Degree/Advanced Diploma in Health Sciences/Medical related qualification.
  • Registration with HPCSA/SANCA.
  • Relevant 3 years' experience in a Medical related environment.
Technical and Behavioral Competencies:
  • Claims management process/processes and systems.
  • Medical product management.
  • Medical bill reviewing.
  • Medical case management.
  • Complex problem identification, solving, and decision-making.
  • Customer value proposition.
  • Strong clinical analytical capabilities.
  • Knowledge of motor vehicle accident legislation.
  • Planning, Organizing, and Coordinating.
  • Personal Mastery.
  • Judgement and Decision Making.
  • Ethics and Values.
  • Client Service Orientation.

RAF offers Total Employment Cost packages with no additional contributions from the Employer. Successful candidates are required to structure their packages in a manner that will suit their needs.



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