User Experience Analyst

2 days ago


Johannesburg, Gauteng, South Africa Tower Group Full time
At Tower Group, we are committed to delivering exceptional user experiences through innovative digital products. As a User Experience Analyst, you will play a critical role in shaping our product design strategy and ensuring that our products meet the needs of our users. We are seeking an experienced UX researcher with 5-8 years of experience in a Design Research role, a strong background in qualitative research methods, human behavior, and user-centered design principles, and excellent communication and presentation skills.

You will work closely with cross-functional teams to prioritize research questions, develop user testing protocols, and present research findings to stakeholders. We offer a competitive salary of $95,000 - $130,000 per year, depending on experience, plus a comprehensive benefits package.

In this role, you will have the opportunity to work on multiple projects simultaneously, collaborate with talented designers and product managers, and contribute to the development of innovative digital products that meet the needs of our users. Key responsibilities include conducting UX research, developing and implementing user testing protocols, analyzing and interpreting quantitative and qualitative data, presenting research findings to stakeholders, working collaboratively with cross-functional teams, and staying up-to-date with industry trends and best practices in UX research and design.

The requirements for this role include 5-8 years of experience in a Design Research role, a strong background in qualitative research methods, human behavior, and user-centered design principles, excellent communication and presentation skills, the ability to work collaboratively with cross-functional teams, strong analytical and problem-solving skills, and familiarity with Agile processes and methodologies. Preferred qualifications include a degree in the humanities, psychology, sociology, politics, anthropology, or commerce, a postgraduate qualification or certification in UX design or research, and Usability Analyst Certification.

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