Senior Employee Benefits Consultant

6 days ago

Stellenbosch, Western Cape, South Africa The Recruitment Council Full time
About The Recruitment Council

We are a leading recruitment agency specializing in the placement of top talent in the financial services sector. Our team of experts is dedicated to providing exceptional service to our clients and candidates alike.

Job Title: Senior Employee Benefits Consultant

We are seeking a highly skilled and experienced Senior Employee Benefits Consultant to join our team. As a Senior Employee Benefits Consultant, you will be responsible for providing expert advice and guidance to clients on employee benefits and retirement solutions.

Key Responsibilities:
  • Deliver Exceptional Service: Provide professional and excellent quality of service to employers and members of retirement funds, in accordance with service level agreements and annual strategic planning.
  • Technical Expertise: Possess excellent technical knowledge on both risk and retirement, and ensure an effective employee benefits environment and adherence to all FAIS requirements.
  • Client Portfolio Management: Independently manage and consult on client portfolios, establishing and maintaining relationships with key decision makers.
  • Advice and Guidance: Provide appropriate advice, excellent client service, and project management of critical events to ensure the smooth running of the Fund.
  • Service Provider Management: Effectively manage service providers and adhere to the company's standard operating procedures.
  • Communication and Presentation: Prepare and conduct member presentations, individual discussions with new members explaining benefits, and conduct risk and retirement re-brokes.
  • Administrative Tasks: Prepare and distribute agenda packs for meetings, manage monthly reconciliations, and provide ongoing feedback to clients.
  • Relationship Building: Develop strong relationships with all internal colleagues and external service providers to ensure operational efficiency and discuss product characteristics and appropriate training, service, and support.
  • Compliance and Knowledge: Maintain legal employee benefits industry and legislation knowledge, keeping abreast of all changes, and attend required internal and external forums and training courses.
Requirements:
  • Qualifications: Matric and NQF Level 6 and/or CFP qualifications.
  • Experience: 5 years of experience in the Employee Benefits industry.
  • Transport and License: Own transport and driver's license required.
Critical Competencies:
  • Computer Skills: Strong computer skills, including Microsoft Word, Excel, PowerPoint, etc.
  • Planning and Organizing: Planning and organizing skills.
  • Communication and Presentation: Presentation and communication skills.
  • Problem-Solving and Analysis: Problem-solving, analysis, and negotiating skills.
  • Flexibility: Flexibility.
  • Customer and Market Dynamics: Strong understanding of customer and market dynamics and requirements.
  • Entrepreneurial Qualities: Strong entrepreneurial qualities.
  • Self-Motivation: Self-motivated.
  • Resourcefulness: Resourceful.
  • Client-Centric Expertise: Client-centric expertise and continuous learning.
  • Personal Accountability: Personal accountability.
Core Competencies:
  • Professional Relationships: Maintain professional internal and external relationships that meet company core values.
  • Technical and Product Knowledge: Demonstrate technical as well as product knowledge.
  • Client Value Proposition: Have excellent knowledge of the client value proposition and service offering.
  • Industry Knowledge: Have a solid understanding of the employee benefits industry as well as competitors operating in this environment.
  • Business Impact: Understand how your own contribution impacts on the results of a business area.
  • Client Service Excellence: A track record of client service excellence.
Attributes:
  • Self-Starter: Self-starter, self-motivated, self-managed, and accountable for performance outputs.
  • Independent Thinker: Independent thinker, yet operate within a team-based approach.
  • Can-Do Attitude: Can-do attitude.
  • Decision-Making Skills: Strong decision-making skills and ability to use professional judgment.
  • Interpersonal and Relationship Building Skills: Excellent interpersonal and relationship building skills.
  • Trustworthiness: Trustworthy.
  • Empathy and Communication Skills: Read, understand people well, connect, and show empathy.
  • Ambition and Goal Orientation: Ambitious and goal-oriented.
  • Presentation and Communication Skills: Presentable, professional, extroverted, and approachable.
  • Execution and Innovation: Communicate effectively, drive execution, foster innovation.
  • Integrity and Analytical Thinking: Demonstrate high integrity, analytical thinking, and problem-solving.
  • Additional Inherent Requirements: Meets required deadlines.

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