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ERP Solutions Expert

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Johannesburg, Gauteng, South Africa HR Genie Full time
Job Description

**Job Title:** Senior ERP Consultant

**Company:** HR Genie

**Job Summary:** We are seeking a highly skilled Senior ERP Consultant to join our team at HR Genie. As a Senior ERP Consultant, you will be responsible for supporting new and existing customers on the Sage ERP and HR systems, including new implementations and existing customer support.

Key Responsibilities:
  • **ERP Implementation and Support:**
    • Implement and support ERP solutions, specifically the Sage ERP suite of products.
    • Lead the implementation of various core financial modules, including General Ledger, Accounts Receivable, Accounts Payable, Inventory Control, Point of Sale, and Reporting in line with the signed-off project plan.
    • Provide support to existing customers that may require training assistance or functional assistance in the day-to-day operations of their Sage ERP system.
  • **Team Leadership:**
    • Lead and mentor the ERP team to ensure ongoing guidance.
    • Provide high-level diagnosis to the ERP team and take over open issues as needed.
  • **Customer and Project Management:**
    • Document project requirements, including preparation of Functional Specification documents.
    • Update project status and keep project managers informed on project requirements, status, and progress.
    • Implement ERP modules at client sites and update clients on specific changes or upgrades.
    • Ensure adherence to SLAs with customers by providing prompt and professional support.
    • Adhere to internal reporting frameworks for prompt and accurate reporting of project status, support call status, and weekly progress reports.
  • **Training and Sales Support:**
    • Lead and support both internal and external training requirements on end-user functionality, operational processes, and system reporting.
    • Support commercial teams in the sales process by aiding in preparing and performing client demonstrations and presentations.
  • **Other Responsibilities:**
    • Undertake any other duties/tasks as assigned to ensure the achievement of the objectives of the job within the overall objectives of the company.
Requirements:
  • **Strong Technical Skills:**
    • Strong knowledge of accounting principles, ERP systems functionality, Microsoft SQL, and basic networking principles.
  • **Business Acumen:**
    • Ability to multi-task and manage multiple customer projects simultaneously.
    • High level of energy, drive, intellect, enthusiasm, initiative, and commitment.
    • Strong communication skills, both verbal and written.
    • Ability to collaborate with team members and customer representatives.
  • **Education and Experience:**
    • Bachelors Degree in Computer Science, Commerce, Finance, or any related field.
    • Minimum of 3-5 years of experience in the implementation of ERP Systems, Point of Sale Systems, and/or HR systems (specific experience in Sage ERP systems is an added advantage).
What We Offer:
  • A permanent contract with a three-month probationary period.
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.