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Business Service Strategist

1 week ago

Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full time

Job Overview

Standard Bank of South Africa Limited seeks a highly skilled Business Service Strategist to lead the transformation of our IT services.

The successful candidate will be responsible for proactively driving all lifecycle activities relating to business IT services in consultation with the Product Owner, supported by Feature and Component teams and the Release Train Engineer.

The key focus areas include formally defining the service, setting the service strategy, and planning roadmaps that cover non-functional requirements and improvement of service.

  • Minimum Qualifications:
  • ITIL V3/V4 Foundation, SAFE Agile Certification
  • Field of study:
  • Computer Science
  • Change and Release Management

Key Responsibilities:

  • Delivery Enablement
  • At least 8 years' experience, of which 3 to 4 years at management/supervisory level of knowledge of customer service techniques, ICT Environment, ICT Change Management, Release Management, application and exploitation of Information technology.

Additional Information:

  • Articulating Information
  • Developing Strategies
  • Exploring Possibilities
  • Following Procedures
  • Information Security Management
  • Knowledge of Banking & Financial Service