Customer Service Representative

1 month ago


Durban, KwaZulu-Natal, South Africa Pro Select Consulting Full time

We are seeking a skilled Phone Support Agent to provide exceptional customer service to our clients. The successful candidate will be responsible for handling incoming calls, addressing customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Answer customer calls in a polite and courteous manner.
  • Respond to customer inquiries and provide accurate information about products and services.
  • Resolve customer complaints by listening to their concerns and offering solutions.
  • Maintain accurate records of customer interactions.
  • Work closely with other departments to ensure seamless customer service.
  • Meet or exceed customer satisfaction and quality standards.

Pro Select Consulting values diversity and is an equal opportunities employer.



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