Leading IT Consultant for Remote Operations
3 days ago
We are seeking a senior production consultant for a remote role in the information technology sector. This rapidly growing company specializes in enterprise accounting and business intelligence applications.
The ideal candidate will join a dynamic team, working closely with clients to provide personalized service. They will engage with key stakeholders through various communication channels, including email, tickets, calls, meetings, and onsite & remote interactions.
You'll have the opportunity to learn about new products and technologies, contributing to delivering exceptional service. Key responsibilities include managing client relationships, responding to customer queries, demonstrating and upselling products, leading client-related projects, and collaborating across all levels of the business.
Responsibilities also include overseeing team operations, ensuring timely resolution of client issues, monitoring system performance, and implementing optimization strategies. Additionally, you'll stay updated on the company's product roadmap and updates.
Required skills and qualifications include background in software consultation, client management, training, and deployments. Knowledge of financial systems like Pastel, Accpac, Sage, SAP, Xero, or Microsoft Dynamics ERP is essential. Familiarity with SQL or database knowledge is a plus.
Desirable experience includes previous work in the advertising/media industry, exposure to Chase Software or similar systems, 3+ years of management experience, and tertiary qualifications in Accounting, IT, or Marketing.
This role offers an estimated annual salary range of $80,000 - $110,000, depending on location and experience. PRR Recruitment values diversity and equal opportunities. By applying, candidates consent to background checks, employment and educational verifications.
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