Strategic Operations Director

2 weeks ago


Johannesburg, Gauteng, South Africa Performability Recruitment Full time

This role will be responsible for directing the internal activities of our organisation in accordance with established policies, goals and objectives.

The Chief Operating Officer will lead various functions including sales operations, BPO operations, training, compliance, campaign management, planning, QA and verification, facilities and IT support.

Key responsibilities include:

  • Directing internal operations to achieve budgeted results
  • Developing and implementing procedures and controls to promote communication and management control
  • Appraising and evaluating the results of overall operations regularly
  • Ensuring compliance with relevant laws and regulations

Required skills and qualifications include:

  • At least five years commercial experience in the financial services industry
  • Strong background in sales and leadership
  • Demonstrates numeracy and analytical skills

The ideal candidate will have a strong preference for candidates from mid-size companies with international BPO clients. The salary for this role is estimated at $150,000 per annum.



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