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Sales Administration Coordinator

1 week ago

Cape Town, Western Cape, South Africa CTP Printing & Packaging Cape Town Full time

At CTP Printing & Packaging Cape Town, we are looking for a highly skilled Internal Sales Representative to join our team.

About the Role:

The successful candidate will be responsible for processing sales orders, communicating with customers and internal departments, and ensuring the administration of customer orders is processed correctly through our company's processes.

Duties and Responsibilities:
  • Create sales and purchase orders in our ERP/MIS system.
  • Provide constant communication with customers and sales reps to ensure accurate information is supplied to various departments.
  • Create and check works orders for production.
  • Liaise with estimating to check costs and prices are correct on P-Codes.
  • Respond to sales reps and customers by answering production queries via email or telephone in a professional manner.
  • Send relevant documentation to customers or production (e.g. order confirmations, proforma invoices, etc).
  • Receive inbound sales inquiries and forward quote requests, products, and/or service information to the relevant person.
  • Be proactive and follow up on order status to keep customers informed.