Team Leader

6 days ago


Cape Town, Western Cape, South Africa takealot Full time

**Job Description:**

We are seeking a mid-senior level leader to join our team as a Grocery Team Lead Position.

The successful candidate will have a strong background in customer service management and be able to lead a team of 15+ Restaurant Support Assistants.

They should have excellent leadership skills, problem-solving skills, and the ability to communicate effectively.

About the Job:

  • Lead a team of 15+ Restaurant Support Assistants
  • Manage all staffing needs, productivity, and quality
  • Manage all Internal and External Customer Services complaints
  • Ensure company policies and procedures are communicated to the team

Required Skills and Qualifications:

  • Minimum 18 months in customer service environment in related leadership positions
  • Senior Certificate or Higher qualification
  • Excellent verbal and written communication skills
  • Leadership skills
  • Problem-solving skills

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