Team Leader
4 weeks ago
Job Description:
We are looking for a Team Leader with the right talent and skills to lead our teams.
Job Responsibilities- Managing Performance and achievement of team KPIs
- Leave/ Absence management ensuring required resourcing is available as per SLA.
- Disciplinary & HR related matters are attended to as they arise in line with company policy and protocols.
- Maintains team Motivation.
- Rewards & Incentives are planned and implemented on an ongoing basis.
- Ensure that the employee experience is consistent with the HW culture
- Ongoing coaching provided to the advisors.
- Regular call listening
- Team professional development is considered and the necessary conversations (CPD, Succession, Career pathing etc.)
- Ongoing knowledge sharing activities to keep the team updated
- Monthly 1-1s with team members
- Identify and nurture top talent within the team.
- Identify skills / knowledge gaps and independently address or escalate for assistance
- All necessary reports are completed in line with department schedule / client requirements (daily, weekly, monthly)
- Drive change initiatives to ensure desired outcomes within your team.
- National senior certificate - Grade 12
- Minimum 2 years experience as a Team Leader managing UK Clients (insurance experience highly advantageous)
- Understanding of Business processes & policies
- Planning
- Leadership
- Analytical
- Conflict resolution
- Strong communication
- Listens to understand
- Run effective meetings
- Goal/ Target Orientated
- Self-managed
- Coaching
- Developmental
- Provides learning opportunities in everyday work.
- Motivate team to achieve personal and professional goals.
- Able to manage time well
- Structured approach
- Report Feedback
- Relationship Building
Huntswood's employees are described as dependable, driven and collaborative. The job holder should align to our 6 Fundamental Values:
- Bring Your "A" Game
- Strive For Greater
- Enable and empower all employees
- Do the right thing
- Own it
- Deliver unbelievable service
"It's not just about what we do, but the way we do it. And it's our values that make us special."
NB: All appointments are subject to the positive outcome of pre-employment verification checks.
Apply
#J-18808-Ljbffr-
Team Leader
3 weeks ago
Cape Town, Western Cape, South Africa Hollywoodbets Full timeBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africas biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And thats just the beginning. Our talented Team is on a mission to increase our global footprint,...
-
Team Leader
3 weeks ago
Cape Town, Western Cape, South Africa Hollywoodbets Full timeJob title : Team Leader - Bellville and VascoJob Location : Western Cape, Cape TownDeadline : March 25, 2025Quick Recommended LinksJobs by Location Job by industries We have an amazing opportunity for x2 Team Leaders to be based in Bellville and Vasco, Western Cape. Do you think you have what it takes to be our newest Purple Star? This position would be...
-
Team Leader
1 day ago
Cape Town, Western Cape, South Africa LinkedIn - Jobboard Full timeJoin to apply for the Team Leader - Contact Centre - HC role at Boomerang BPO.Job DescriptionAdvance your leadership career with a dynamic internationally recognized BPO company based in Cape Town. We are seeking a dynamic Team Leader with a passion for the Health Care Industry.Brief ResponsibilitiesMotivate and empower a talented team to achieve exceptional...
-
Team Leader
4 days ago
Cape Town, Western Cape, South Africa Apex Group Full timeTeam Leader - TA OperationsTeam Leader - TA OperationsApply locations Cape Town, Apex House time type Full time posted on Posted Yesterday job requisition id JR-0008304The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.Our business is unique in its ability to reach...
-
Sales Team Leader
4 days ago
Cape Town, Western Cape, South Africa IGT Solutions Full timeJob DescriptionWe are seeking a highly motivated and experienced Sales Team Leader to join our dynamic sales team at IGT Solutions. As a Sales Team Leader, you will play a key role in driving sales growth and ensuring exceptional customer service.The ideal candidate will have a proven track record of success in a sales and customer services role within the...
-
Culinary Team Leader
2 days ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeCrew Life at Sea is seeking a highly skilled Culinary Team Leader to join our team. The ideal candidate will have a minimum of 2 years of experience in a similar role, preferably in a high-volume restaurant or hotel environment.As a Culinary Team Leader, you will be responsible for planning and organizing the daily menu, ensuring that all dishes are prepared...
-
Fitters Team Leader
3 weeks ago
Cape Town, Western Cape, South Africa SA Metal Full timeSA STEELWORKS - FITTERS TEAM LEADER AIRPORT INDUSTRIA – CAPE TOWNCompany profile:
-
Sales Team Leader
3 weeks ago
Cape Town, Western Cape, South Africa Callforce Direct Full timeCallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South African to the global market. We have a rewarding opportunity for a results-driven Sales Team Leader. As a Sales Team Leader you will be responsible for supervising and motivating a team of sales representatives to achieve sales targets. Your...
-
Groups Team Leader
4 weeks ago
Cape Town, Western Cape, South Africa SATSA Full timeCape Town Southern Suburbs – Office basedSalary: Market-related (Neg. on experience)Open to all applicants with a valid work permit or legal right to work.Criteria:Minimum 5 years exp. as a Groups Team Leader - dealing with clients (quotes/proposals/customer relations).Experience in providing solutions based on operational needs.Strong communication and...
-
Payroll Team Leader
4 days ago
Cape Town, Western Cape, South Africa RSC Consulting Services (Pty) Ltd Full timeRSC Consulting is seeking a highly skilled Payroll Team Leader to oversee and manage the payroll processing functions for our warehouse solutions division. The ideal candidate will be proficient in SAGE300, VIP, and ERS software. This role will involve leading the payroll team, ensuring accurate and timely payroll processing, managing payroll queries, and...
-
Marketing Team Leader
4 days ago
Cape Town, Western Cape, South Africa buffaloex. Full timeJob Overview:We are seeking a highly organized and creative Marketing Team Leader to support our marketing department in executing primary and administrative duties. The ideal candidate will assist in implementing marketing strategies, conducting market research, organizing campaigns, and maintaining promotional materials.
-
Deli Team Leader
5 days ago
Cape Town, Western Cape, South Africa The Globevest Group Full timeCompany Overview:The Globevest Group is a leading retailer in South Africa, committed to delivering exceptional customer experiences. As a Deli Team Leader, you will play a crucial role in driving our success.About the Role:We are seeking an experienced and skilled Deli Team Leader to join our team at The Globevest Group. In this role, you will be...
-
Fibre Sales Team Leader
2 weeks ago
Cape Town, Western Cape, South Africa Callforce Direct Full timeCALLFORCE BPO has entered an exciting period of growth, and we are looking for a Fibre Sales Team Leader to join our team in Cape Town, The team leader will be responsible for managing a team of sales agents who sell fibre internet services, on behalf of one of South Africa's leading internet service providers (ISP). The focus is driving performance,...
-
Senior Team Leader
3 weeks ago
Cape Town, Western Cape, South Africa Hollywoodbets Full timeBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africas biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And thats just the beginning. Our talented Team is on a mission to increase our global footprint,...
-
Infrastructure Team Leader
6 hours ago
Cape Town, Western Cape, South Africa RareCruit Full timePosition Overview:The Infrastructure Team Leader will be responsible for overseeing our network and infrastructure, ensuring high availability, security, and performance. This role involves leading various teams, managing service delivery, planning upgrades, and ensuring compliance with industry standards.Key Responsibilities:Oversee the design, deployment,...
-
Dining Service Team Leader
2 days ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeCrew Life at Sea is committed to delivering an exceptional dining experience to our guests. As a Dining Service Team Leader, you will play a key role in achieving this goal by providing leadership and guidance to our restaurant staff.In this position, you will be responsible for leading by example, demonstrating excellent customer service skills, and...
-
Admin Team Leader
3 weeks ago
Cape Town, Western Cape, South Africa Intercare Group South Africa Full timeJob title : Admin Team Leader - SSISA Rehabilitation HospitalJob Location : Western Cape, Cape TownDeadline : March 27, 2025Quick Recommended LinksJobs by Location Job by industries CRITICAL OUTPUTSTake responsibility for the day to day administrative management of the hospital in the absence of the Hospital Manager. Adhere to company policy and procedures...
-
Audit Team Leader
1 week ago
Cape Town, Western Cape, South Africa Altum Group Full timeAbout the RoleWe are currently seeking an experienced Audit Team Leader to join our team at Altum Group. As an Assistant Manager, you will be responsible for supporting the management of client portfolios, coordinating audits, and preparing financial statements.Responsibilities:Support the management team by running a portfolio of varied clients in a...
-
B2B Sales Team Leader
1 day ago
Cape Town, Western Cape, South Africa Altum HR Full timeWe are looking for a B2B Sales Team Leader to join our team at Altum HR. As a key member of our team, you will be responsible for creating and implementing sales strategies, mentoring and motivating the sales team, and working closely with marketing and other departments to ensure a steady flow of quality leads.About the Role:This is an exciting opportunity...
-
Customer Success Team Leader
41 minutes ago
Cape Town, Western Cape, South Africa CV Library Full timeAt CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets.We are in a period of accelerated growth, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to...