Fraud Prevention Specialist

1 month ago


Centurion, Gauteng, South Africa Network Recruitment Full time
Fraud Manager Job Description

We are seeking a seasoned fraud prevention expert to join our team at a leading bank. As a Fraud Manager, you will play a pivotal role in protecting our customers and the bank from financial crimes.

Key Responsibilities:
  • Fraud Prevention & Detection: Develop and implement strategies to prevent and detect fraud across various banking products and channels.
  • Investigation Management: Lead investigations into potential fraud cases, liaising with internal teams and external agencies to resolve cases quickly and effectively.
  • Risk Assessment: Conduct ongoing risk assessments to identify potential fraud risks and vulnerabilities, taking appropriate action to mitigate these risks.
  • Team Leadership: Manage and mentor a team of fraud analysts and investigators, providing guidance and ensuring best practices are followed.
  • Policy & Compliance: Ensure the bank adheres to all internal policies and regulatory requirements related to fraud risk.
  • Stakeholder Collaboration: Work closely with internal departments and external vendors to enhance fraud detection tools and technologies.
  • Reporting & Analysis: Prepare regular reports and analysis for senior management on fraud incidents and trends.
  • Customer Support: Collaborate with customer service teams to resolve fraud-related customer inquiries and complaints.
  • Technology & Tools: Stay up to date on the latest fraud detection technologies and lead efforts to implement new solutions.
  • Training & Education: Deliver training programs and awareness initiatives to internal staff.
Key Skills & Qualifications:
  • Proven experience in fraud risk management within the financial services industry.
  • Strong understanding of fraud schemes and regulatory environment surrounding fraud.
  • Experience leading investigations and managing fraud detection systems.
  • Ability to analyze complex data and identify patterns and risks.
  • Excellent communication and leadership skills.
  • Familiarity with fraud detection technologies and software.
  • Strong analytical and problem-solving abilities.


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