Wild Dreams Hospitality General Manager Position
1 week ago
Wild Dreams Hospitality is seeking a highly skilled and experienced General/Reserve Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our lodge and ensuring that all aspects of the business are running smoothly.
About the RoleThe successful candidate will have a proven track record in conservation management, team leadership, and financial administration. You will be responsible for managing a team of staff, including lodge managers, chefs, housekeepers, and maintenance personnel.
You will also be responsible for ensuring that all health and safety protocols are in place and adhered to, as well as maintaining high standards of customer service.
We offer a competitive salary package of R120,000 - R150,000 per annum, depending on experience, as well as a range of benefits including medical aid, retirement fund, and paid leave.
Key Responsibilities- Oversee the day-to-day operations of the lodge, including managing staff, finances, and facilities
- Develop and implement strategies to improve efficiency and productivity
- Maintain high standards of customer service and ensure that all guests have an excellent experience
- Manage budgets and financial reports, including forecasting and budgeting
- Recruit, train, and develop staff to ensure that they have the skills and knowledge needed to perform their jobs effectively
- Maintain health and safety protocols and ensure that all staff are aware of their responsibilities in this regard
- Proven track record in conservation management, team leadership, and financial administration
- Advanced degree or diploma in hospitality, conservation, or related field
- Minimum 5 years' experience in a senior management role in the hospitality industry
- Strong communication and interpersonal skills, with the ability to work effectively with staff, guests, and stakeholders
- Ability to manage budgets and financial reports, including forecasting and budgeting
- Knowledge of health and safety protocols and regulations
- Competitive salary package of R120,000 - R150,000 per annum, depending on experience
- Medical aid and retirement fund contributions
- Paid leave and annual bonus
- Opportunities for career growth and professional development
We look forward to hearing from you if you are a motivated and experienced individual who is passionate about delivering exceptional results in a fast-paced environment.
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