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Retail Operations Specialist

2 weeks ago

Midrand, Gauteng, South Africa Vodafone Full time

As a Retail Operations Specialist, you will play a crucial role in supporting Vodacom World and Retail in terms of Operational Excellence Delivery, Implementation and Improvement, Projects & Initiatives, POC's , Retail Business Model Support, Training management , etc.

Retail Programme Delivery & Implementation:
  • Full Project Management of all interventions relating to and impacting processes and activities within the designated portfolio.
  • Design, manage and implement roll out plans, project templates including all relevant forms/templates/communication required for delivery and implementation.
  • Ensure quality and standards are met in terms of project planning, piloting and implementation per documented way of working.
  • Build and maintain relationships with operational teams, stakeholders and business partners.
  • Provide reports and information for the purposes of monitoring and measuring.
  • Drive usage uptake of retail models implemented together with regions, channel and BP's.
  • Execute, facilitate and/or support ad hoc projects.

We are looking for a skilled programme delivery manager who can drive operational excellence in our retail environment. If you have a passion for process improvement and delivering results, we want to hear from you