IT Operations Manager

4 days ago


Centurion, Gauteng, South Africa Bidvest Facilities Management Ltd Full time

Unlock your potential as an IT Operations Manager in our dynamic team at Bidvest Facilities Management Ltd. We are seeking a highly skilled professional to oversee the deployment of generators, ensuring seamless service delivery and exceptional customer satisfaction.

Job Summary

The successful candidate will be responsible for managing the generator deployment process, from tracking schedules to ensuring timely resolution of issues. With strong leadership skills and experience in the telecommunications industry, you will drive progress, analyze site topology, and provide expert advice to optimize generator deployment.

About the Role
  • Manage generator deployment schedules, ensuring ETAs are sourced and tracked.
  • Monitor generator movement, prioritize deployment, and engage with dispatchers to resolve recoveries.
  • Analyze and report on routine and ad hoc investigations, providing feedback and insights to stakeholders.
  • Ensure handovers are completed efficiently, compiling comprehensive reports and presentations.
  • Foster collaboration with operational management, driving turn-around times and enhancing customer satisfaction.
Requirements
  • Bachelor's degree in Information Technology or Electrical Engineering.
  • Minimum 3-4 years' experience in the telecommunications industry.
  • Proven track record in management, with exceptional communication and reporting skills.
  • Strong knowledge of systems integration, including U2020/IoT Commander/Nokia SAM/Huawei/GERM/Galooli.
What We Offer

A competitive salary of $80,000 per annum, reflecting your expertise and dedication. Enjoy a dynamic work environment, opportunities for growth, and a chance to make a real impact in the field of generator deployment.


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