Pharmaceutical Stock Returns Specialist

6 days ago


Pretoria, Gauteng, South Africa Medipost Full time

Medipost Pharmacy is seeking a qualified professional to fill the role of Pharmaceutical Stock Returns Specialist. The position reports to the Stock Returns Manager and is responsible for ensuring the smooth operation of the stock returns process.

About the Job
  • Daily processing of returned parcels on Medipost App: Finalizing parcels according to SOP within 3 days, requesting manual reversals and claim rejections, and ensuring all filing is done correctly.
  • Reconciliation of stock audit trail for credited stock: Done every morning to ensure no discrepancies between stock items credited and those transferred to Loc 7.
  • Managing internal and external queries regarding returned parcels: Resolving queries within 24 hours with all relevant information noted on the Action Diary.
  • Status R/9 Report: Investigating returned parcels to determine next production date.
  • Cold chain maintenance: Checking if cold chain was maintained and writing a report; ensuring fridge line parcels are processed and items for destruction removed.
  • Stock transfers: Transferring reversed stock from previous day's online and manual reversals to Location 7 (Production); finalizing master list and requesting adjustments.
  • Stock master list management: Ensuring all necessary transfers, up- and down adjustments, discrepancies resolved, and stock file balances.
  • Incident QA: Assisting in quality assurance of incidents on the SR incident log.
  • SOP training: Providing continuous SOP training for funded staff.
  • SLA management: Distributing parcels to assistants, monitoring completion using No Code report, and providing SLA tracker report.
  • PPE procurement: Ordering Oncology PPE (gloves, gowns, masks etc.).
  • ESS training: Providing new employees with ESS training.


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