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Floor Operations Manager

2 months ago

Cape Town, Western Cape, South Africa TFG Sports Division Full time

### Job Title: Floor Controller

#### Job Summary

As a key member of the TFG Sports Division team, the Floor Controller plays a vital role in supporting the store leadership team in developing and managing the floor team. This position is responsible for ensuring the team executes operational excellence through a customer-centric mindset, generating high levels of motivation and commitment within the store, and driving performance through store KPIs.

#### Key Responsibilities

* Support the store management team in providing outstanding leadership to the store team
* Ensure the team executes operational excellence through a customer-centric mindset
* Generate high levels of motivation and commitment within the store
* Allocate time effectively, handle multiple tasks, and complete priorities
* Provide input and manage merchandise and visual principles
* Drive performance through store KPIs (e.g., turnover, rewards, new accounts, visuals)

#### Requirements

* Matric certificate
* Minimum 3 years retail experience with a minimum of 1 year store leadership experience
* High flexibility and ability to adapt to different customers and situations
* High sense of urgency with demonstrated ability to work independently
* Outstanding leadership, interpersonal, and communication skills
* Ability to work a flexible schedule to meet the needs of the business

#### Preference

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.