Business Operations Manager

1 month ago


Cape Town, Western Cape, South Africa Caliber6 Full time
About Us

We are a rapidly growing company with a dynamic and fast-paced environment. We are seeking a skilled Business Operations Manager to help streamline and enhance our operations.

Role Overview

We are looking for an experienced Business Operations Manager who is tech-savvy and excels in a fast-paced environment. The ideal candidate is highly organized, comfortable managing multiple tasks, and confident interacting with clients and team members on the phone.

Key Responsibilities
  • Manage daily business operations, ensuring efficient scheduling, workflows, and processes.
  • Coordinate between various departments, maintaining clear and effective communication.
  • Handle multiple projects and prioritize tasks to meet tight deadlines.
  • Implement operational strategies to improve efficiency and scalability.
  • Engage with clients, providing exceptional customer service and support over the phone.
  • Monitor key performance indicators and generate reports to guide business decisions.
Requirements
  • Experience: Minimum of 2 years in business operations or a similar role, preferably in a tech-driven environment.
  • Tech-Savvy: Strong proficiency with modern software tools such as CRM systems, project management platforms, and communication tools.
  • Communication: Excellent verbal and written communication skills, with a comfort level interacting over the phone.
  • Multitasking: Demonstrated ability to manage multiple projects and deadlines effectively.
  • Adaptability: Fast learner with a knack for adapting to new technologies and changing business needs.
  • Problem-Solving: Strong analytical and problem-solving skills with a proactive mindset.
  • Internet & Power: Reliable high-speed internet connection and access to a backup power supply (if needed) to ensure uninterrupted work.
  • Time Zone: Must be available to work in the Eastern Time Zone.
  • Education: Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications are a plus.
What We Offer
  • Performance-based incentives.
  • 100% Remote work flexibility.
  • Opportunities for professional development and growth.
  • A supportive and collaborative team environment.


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