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Technical Hardware Professional

1 week ago

Bloemfontein, Orange Free State, South Africa Network Recruitment Full time
Technical Role

We are seeking a talented IT Engineer to join our technical support team. In this role, you will be responsible for providing technical support to our end-users, performing system upgrades, and managing desktop and laptop inventory.

Key Responsibilities:
  • Provide technical support to end-users, troubleshooting and resolving hardware and software issues.
  • Perform system upgrades, software installations, and security patch management.
  • Manage desktop and laptop inventory, ensuring that all devices are properly maintained.
  • Assist with network connectivity and peripheral device configuration.
  • Document all technical issues and resolutions in a detailed and organized manner.

Requirements:
  • Proven experience as a Desktop Technician or in a similar technical support role.
  • Familiarity with common desktop hardware, including printers, monitors, and peripherals.
  • Excellent problem-solving skills and ability to diagnose technical issues.
  • Strong communication skills with the ability to explain technical issues to non-technical users.
  • Relevant certifications (e.g., CompTIA A, Microsoft Certified IT Professional) are a plus.