Customer Experience Associate

1 month ago


Newcastle, KwaZulu-Natal, South Africa beBee Professionals Full time

Customer Experience Associate

We are seeking a highly skilled Customer Experience Associate to provide exceptional customer service and technical support to our customers.

The ideal candidate will have a strong customer service background, excellent communication skills, and a good understanding of technical concepts.

Key Responsibilities:

  • Respond to customer inquiries and provide solutions to customer problems
  • Troubleshoot technical issues and provide technical support
  • Work independently and as part of a team to achieve customer satisfaction

Requirements:

  • Bachelor's degree in a related field
  • At least two years of customer service experience
  • Excellent communication and problem-solving skills
  • Knowledge of technical concepts


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