Business Development Manager
3 days ago
FirstRand Namibia Limited is a trusted partner in creating a better world by providing innovative, contextual, and integrated financial solutions.
About UsWe strive to be deeply invested in our communities and live up to our brand promise of 'how can we help you?' at all times.
Job DescriptionKey Responsibilities:
- Build Strong Relationships: Develop and maintain strong relationships with clients through excellent customer service skills.
- Provide Positive Customer Experience: Be helpful and sensitive to customer transactional needs and expectations.
- Educate Customers: Educate customers on the correct banking platform aligned with their needs.
- Connect with Customers: Live up to our brand promise of 'how can we help you?' at all times.
- Analyze Customer Data: Analyze customer data and recommend tailored solutions.
- Achieve Sales Results: Provide contextual and integrated financial solutions to achieve sales results.
- Conduct Yourself Ethically: Conduct yourself in an ethical manner.
- Take Accountability: Take accountability for your own performance, personal and career development.
- Show Empathy: Show empathy with customers.
- Stay Updated: Stay updated on industry trends and product knowledge.
Requirements:
- A completed financial related qualification (NQF5 or higher).
- 1-2 years' experience in Client Services Support and delivery.
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