Customer Service Representative
2 weeks ago
Job Title: Shop Assistant
Job Summary:
The Shop Assistant is a vital role within the Hudson Rubber team, responsible for providing exceptional customer service and supporting the sales process. This position requires a friendly and engaging personality, with a focus on meeting the needs of our customers.
Key Responsibilities:
- Customer Service: Greet customers who enter the shop, provide product information, and resolve any queries or issues.
- Stock Management: Assist with stock control and management, including stocking shelves with merchandise and reporting discrepancies to the Store Manager.
- Payment Processing: Process cash and card payments, balance cash registers with receipts, and deal with customer refunds.
- Housekeeping: Maintain a clean and tidy store environment, adhering to health and safety standards.
- Teamwork: Work collaboratively with sales team members to achieve sales targets and provide exceptional customer service.
Requirements:
- Personal Qualities: Friendly and engaging personality, comfortable working with members of the public, and a confident manner.
- Skills: Knowledge of inventory techniques, ability to work as part of a sales team, and a comprehensive understanding of sales products.
- Education: Matric, Computer Literate, Fluent in Afrikaans and English, and Pastel added advantage.
Working for Hudson Rubber:
Hudson Rubber is a dynamic and growing company, dedicated to providing exceptional customer service and quality products. As a Shop Assistant, you will be part of a supportive team environment, with opportunities for growth and development.
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