High-Level Marketing and Administrative Support Specialist

6 hours ago


Umhlanga, KwaZulu-Natal, South Africa IWCP Johannesburg Ltd Full time
Job Summary

We are seeking an experienced and proactive High-Level Marketing and Administrative Support Specialist to join our team at IWCP Johannesburg Ltd.

Key Responsibilities
  • Marketing Duties:
    • Manage bookings for all trades, ensuring accuracy and efficiency.
    • Conduct daily telesales and canvassing for import/export-bound cargo, driving revenue growth.
    • Coordinate approvals for hazardous cargo, special equipment, and stowage requests, maintaining compliance with industry regulations.
    • Monitor tonnage allocations, liaising with branches for additional space as required, optimizing logistics operations.
    • Update export client statistics, prepare various reports, and track shipments, providing valuable insights into market trends.
    • Handle rate negotiations, quotations, and client queries in the absence of sales representatives, ensuring seamless customer service.
    • Assist with customer queries, transshipment details, and promotional events, fostering strong relationships with clients.
    • Organize and distribute marketing materials, calendars, and gifts across branches, promoting a cohesive brand image.
  • PA to MD Duties:
    • Provide comprehensive support to the MD in organizational and operational matters, including applications, reconciliations, and statements for petrol cards, credit cards, and cell phone contracts.
    • Arrange domestic and international travel, including flights, accommodation, and car hire, ensuring timely communication of itineraries.
    • Organize and coordinate meetings, conferences, and events, including preparation of reports and minutes, maintaining efficient workflow.
    • Oversee office functions, including purchasing supplies and organizing gifts, ensuring a well-stocked and welcoming environment.
    • Assist with BOD meeting preparation, including compiling booklets and taking minutes, supporting senior executives.
    • Submit monthly reports, including subsistence and petrol limit reports, providing transparency into expenses.
Requirements
  • 5 years' experience in the shipping industry, with relevant shipping-related certifications.
  • Fully proficient in MS Office Suite, including Excel, Word, Outlook, and PowerPoint.
  • Excellent customer service and relationship management skills, with comprehensive knowledge of clients, markets, port restrictions, and commodities.
  • Proven experience in a similar role supporting a Senior Executive Director for at least 5 years, demonstrating expertise in high-level administrative support.
  • Strong communication, organizational, and administrative skills, with ability to meet deadlines and perform under pressure.
Benefits

Competitive salary: R700,000 - R800,000 per annum, depending on experience.

Location

Johannesburg, South Africa.



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