HR Operations Manager
2 weeks ago
We are a leading workplace solutions company, providing innovative talent management services to clients worldwide.
As a key member of our team, you will play a pivotal role in ensuring seamless operational service delivery, aligning with client Service Level Agreements and Pricing Schedules.
- Salary: R400,000 - R600,000 per annum (dependent on experience)
In this dynamic role, you will be responsible for providing day-to-day operational support, encompassing:
- Grade 12 qualification
- A minimum of 1-3 years' experience in HR generalist and administration
- Own car and driver's license
- Verifying and approving pre-extract reports from Payroll
- Coordinating transportation for assignees and obtaining client approval
- Distributing payslips weekly/monthly to assignees
- Maintaining compliance with regulatory requirements, SOPs, and corporate governance
- Ensuring accurate job requisitions from clients
- Providing payroll data to the payroll department within deadlines
- Briefing assignees on transport arrangements, addresses, times, etc.
- Issuing protective equipment and related documentation
- Fully staffing shifts as per client requirements
- Establishing relationships with the Resource Centre
- Recording payroll queries and reporting to clients
- Providing feedback to the Resource Centre on supplied candidates
- Maintaining daily communication with clients on operational service delivery requirements
- Building relationships with key client management contacts
- Attending client meetings and conducting regular client visits
- Developing awareness of client future business needs, identifying potential opportunities, and communicating
- Ensuring timely and accurate invoice delivery to clients
- Following up with clients and Credit Control to ensure invoices are paid within payment terms
To succeed in this role, you will require:
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong organizational and time management skills
- Attention to detail and ability to maintain accuracy
- Basic computer literacy and proficiency in Microsoft Office
We offer a competitive salary package, including:
- Salary range: R400,000 - R600,000 per annum (dependent on experience)
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
This role requires a proactive and customer-focused individual who can work collaboratively with our teams to deliver exceptional results. If you possess a passion for delivering outstanding customer experiences, we encourage you to apply.
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