HR Operations Manager

2 weeks ago


Bloemfontein, Orange Free State, South Africa TalentCru Full time
TalentCru: Delivering Exceptional Customer Experiences

We are a leading workplace solutions company, providing innovative talent management services to clients worldwide.

As a key member of our team, you will play a pivotal role in ensuring seamless operational service delivery, aligning with client Service Level Agreements and Pricing Schedules.

  • Salary: R400,000 - R600,000 per annum (dependent on experience)
Job Description

In this dynamic role, you will be responsible for providing day-to-day operational support, encompassing:

  1. Grade 12 qualification
  2. A minimum of 1-3 years' experience in HR generalist and administration
  3. Own car and driver's license
  4. Verifying and approving pre-extract reports from Payroll
  5. Coordinating transportation for assignees and obtaining client approval
  6. Distributing payslips weekly/monthly to assignees
  7. Maintaining compliance with regulatory requirements, SOPs, and corporate governance
  8. Ensuring accurate job requisitions from clients
  9. Providing payroll data to the payroll department within deadlines
  10. Briefing assignees on transport arrangements, addresses, times, etc.
  11. Issuing protective equipment and related documentation
  12. Fully staffing shifts as per client requirements
  13. Establishing relationships with the Resource Centre
  14. Recording payroll queries and reporting to clients
  15. Providing feedback to the Resource Centre on supplied candidates
  16. Maintaining daily communication with clients on operational service delivery requirements
  17. Building relationships with key client management contacts
  18. Attending client meetings and conducting regular client visits
  19. Developing awareness of client future business needs, identifying potential opportunities, and communicating
  20. Ensuring timely and accurate invoice delivery to clients
  21. Following up with clients and Credit Control to ensure invoices are paid within payment terms
Required Skills and Qualifications

To succeed in this role, you will require:

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong organizational and time management skills
  • Attention to detail and ability to maintain accuracy
  • Basic computer literacy and proficiency in Microsoft Office
Benefits

We offer a competitive salary package, including:

  • Salary range: R400,000 - R600,000 per annum (dependent on experience)
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
Others

This role requires a proactive and customer-focused individual who can work collaboratively with our teams to deliver exceptional results. If you possess a passion for delivering outstanding customer experiences, we encourage you to apply.



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