Technical Operations Assistant

3 weeks ago


Nelspruit, Mpumalanga, South Africa Herotel Full time

Main Responsibilities:

The Technical Assistant will be responsible for assisting with the installation, troubleshooting, and maintenance of all fiber optic and wireless systems. This role requires a high level of technical expertise and attention to detail.

Key Performance Areas:

  • Site Survey:
    • Assist with signal scans and throughput tests to high site.
    • Take photos of locations for CPE bracket, cable run, plug, PoE, and router locations.
  • Callout Repairs:
    • Tidy and clean up after job completion.
    • Assist with site inspections for possible future problems.
    • Take photos.
  • Installation:
    • Mount brackets, cable hooks as required and indicated by Senior Technician.
    • Install cable runs as indicated by Senior Technician.
    • Tidy and clean up after job completion.
  • CPE Recovery:
    • Remove relevant equipment and clean up.
  • Vehicle:
    • Ensure all tools and equipment are neatly organized inside the vehicle.
    • Ensure daily stock is loaded.
    • Ensure backup stock levels are maintained in the vehicle.
    • Ensure the vehicle is stocked with all necessary consumables.

Requirements:

  • Good working knowledge of hand and power tools used in this position.
  • Basic computer skills.
  • Self-disciplined, motivated, and organized.
  • Team player.
  • Presentable, reliable, and punctual.
  • Ability to understand and follow instructions.
  • Medically fit and follow all Health and Safety procedures.
  • Ability to work in all weather conditions, confined spaces, and isolation.
  • Will to work at heights and under pressure.
  • Ability to work independently and in a team.
  • Willingness to work overtime.
  • Previous experience in a similar work environment advantageous.
  • Good understanding of equipment used for installations.
  • Able to follow and prioritize tasks according to instructions given by the Install team.
  • Shows pride in work ethic and company property.
  • Efficient time management.

Education Requirements:

  • Grade 12.
  • Any specialized certifications or training advantageous.

Please note:

  • Preference given to previously disadvantaged individuals in line with Herotel\'s Employment Equity Plan.
  • Submission of your CV provides Herotel with your consent for processing your personal information.
  • Should you not receive feedback within 4 weeks, consider yourself unsuccessful for the role.


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