Technical Operations Assistant
3 weeks ago
Main Responsibilities:
The Technical Assistant will be responsible for assisting with the installation, troubleshooting, and maintenance of all fiber optic and wireless systems. This role requires a high level of technical expertise and attention to detail.
Key Performance Areas:
- Site Survey:
- Assist with signal scans and throughput tests to high site.
- Take photos of locations for CPE bracket, cable run, plug, PoE, and router locations.
- Callout Repairs:
- Tidy and clean up after job completion.
- Assist with site inspections for possible future problems.
- Take photos.
- Installation:
- Mount brackets, cable hooks as required and indicated by Senior Technician.
- Install cable runs as indicated by Senior Technician.
- Tidy and clean up after job completion.
- CPE Recovery:
- Remove relevant equipment and clean up.
- Vehicle:
- Ensure all tools and equipment are neatly organized inside the vehicle.
- Ensure daily stock is loaded.
- Ensure backup stock levels are maintained in the vehicle.
- Ensure the vehicle is stocked with all necessary consumables.
Requirements:
- Good working knowledge of hand and power tools used in this position.
- Basic computer skills.
- Self-disciplined, motivated, and organized.
- Team player.
- Presentable, reliable, and punctual.
- Ability to understand and follow instructions.
- Medically fit and follow all Health and Safety procedures.
- Ability to work in all weather conditions, confined spaces, and isolation.
- Will to work at heights and under pressure.
- Ability to work independently and in a team.
- Willingness to work overtime.
- Previous experience in a similar work environment advantageous.
- Good understanding of equipment used for installations.
- Able to follow and prioritize tasks according to instructions given by the Install team.
- Shows pride in work ethic and company property.
- Efficient time management.
Education Requirements:
- Grade 12.
- Any specialized certifications or training advantageous.
Please note:
- Preference given to previously disadvantaged individuals in line with Herotel\'s Employment Equity Plan.
- Submission of your CV provides Herotel with your consent for processing your personal information.
- Should you not receive feedback within 4 weeks, consider yourself unsuccessful for the role.
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