Technical IT Professional
3 weeks ago
About Us: Profile Personnel is a reputable IT company based in the Eastern Cape, East London. We are seeking a highly skilled Technical IT Professional to join our team.
Estimated Salary: R400,000 - R600,000 per annum, depending on experience.
About the Role: As an IT Support and Administration Specialist, you will be responsible for maintaining detailed documentation of network configurations, IT procedures, and user guides. You will also record and track IT issues, resolutions, and service requests for future reference. Additionally, you will perform call centre duties and have strong administration experience.
Required Skills and Qualifications: A degree in Information Technology, Computer Science, or a related field is required. Certifications like CompTIA A+, Network+, Microsoft Certified Professional are beneficial. At least 2-5 years of experience in IT administration, support, or a related role is necessary. Familiarity with network and system administration, IT troubleshooting, and software support is essential. Strong problem-solving abilities and attention to detail are also required. Ability to work independently and in a team is crucial.
Key Responsibilities:
- Maintain detailed documentation of network configurations, IT procedures, and user guides
- Record and track IT issues, resolutions, and service requests for future reference
- Perform call centre duties
- Have strong administration experience
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