Customer Service Agent

1 week ago


Johannesburg, Gauteng, South Africa Staff Connection Full time

We are seeking a skilled Customer Service Agent to join our team at Staff Connection. As a Front Office Hotel Receptionist, you will be the first point of contact for guests and must possess excellent communication skills.

Job Description:

The successful candidate will have a minimum of 2 years' experience within an upmarket 4-5 star hotel environment, with proficiency in Opera software. Strong computer literacy and ability to work shifts are essential requirements.

In addition to providing exceptional customer service, you will be responsible for managing front desk operations, including check-in, check-out, and room allocation.

Required Skills and Qualifications:
  • SA Citizen
  • Diploma in Hospitality
  • Min 2yrs experience within an upmarket 4-5 star hotel
  • Opera experience - not negotiable
  • Must be able to work shifts
  • Strong computer literacy
  • Excellent communication skills


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