Strategic Operations Specialist
5 days ago
We are seeking a Strategic Operations Specialist to join our Human Capital Team. The successful candidate will be responsible for driving organisational development and change management initiatives to enhance the bank's operational efficiency, effectiveness, and sustainability. This role will involve leading cross-functional teams, developing and implementing change management frameworks and tools, and collaborating with stakeholders to ensure a smooth transition to new processes and systems.
Key Responsibilities:
- Develop and implement organisational development and change management frameworks, tools, and methodologies to support business transformation initiatives.
- Lead cross-functional teams to design and implement process improvements, restructuring, and cultural change initiatives.
- Collaborate with stakeholders to develop and implement training programs, communication plans, and change management strategies to ensure a smooth transition to new processes and systems.
- Maintain accurate records, reports, and metrics to measure the effectiveness of business transformation initiatives and provide insights for future improvement.
Requirements:
- Bachelor's degree in Business Administration, Organisational Development, or related field.
- Minimum 5 years of experience in business transformation, organisational development, or change management.
- Proven track record of delivering successful business transformation projects, including process improvements, restructuring, and cultural change initiatives.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work effectively in a team environment and build strong relationships with stakeholders at all levels.
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