Retail Store Manager

2 weeks ago


George, Western Cape, South Africa Eskort Full time
Job Description

Eskort is seeking a highly skilled and experienced Retail Store Manager to join our team. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our retail store, ensuring that all operations are running smoothly and efficiently.

Key Responsibilities:
  • Inventory Management: Develop and implement effective inventory management strategies to minimize stock losses and optimize stock levels.
  • Stock Control: Ensure accurate and timely stock receiving, storing, and issuing processes.
  • Store Organization: Maintain a clean and organized store environment, including display of products and merchandising materials.
  • Employee Management: Recruit, onboard, and train new employees, as well as manage employee relations, performance, and wellness.
  • Cash Management: Manage daily cash ups, minimize cash losses, and ensure the safe and secure storage of cash.
  • Customer Service: Deliver exceptional customer service, analyze customer complaints, and implement improvements to enhance customer satisfaction.
  • System Administration: Manage staff clocking, maintain and understand the Meat Matrix system, and ensure the availability of physical security guards and CCTV cameras.
Requirements:
  • Minimum 5 years of experience in a retail environment, preferably in a supervisory or leadership role.
  • Diploma or degree in Retail or Business, or related field.
  • Excellent communication, analytical, and interpersonal skills.
  • Proficient in MS Office Suite and Meat Matrix system.
  • Knowledge of stock management systems, inventory control, and cash management.


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