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Service Delivery Specialist
2 weeks ago
We are seeking a highly motivated and results-driven individual to join our team as a Regional Service Consultant. In this role, you will be responsible for coordinating the functions and logistics of our regional office, ensuring seamless execution of processes and procedures.
As a key member of our team, you will:
- Provide exceptional service delivery to members, advisors, providers, and suppliers through effective query resolution and quality assurance practices.
- Coordinate logistics, procurement, and other responsibilities related to regional office facilities, ensuring efficiency and effectiveness.
Responsibilities and Accountabilities:
- Responsible for all purchases and other logistic arrangements
- Providing assistance with member engagements and tempo activations
Requirements:
- Grade 12 with Mathematics or Maths Literacy (Mathematics on a symbol E or higher. Maths Literacy on a symbol C or higher)
Experience:
- Minimum 3 years of experience in a customer service-oriented environment within a Medical Scheme