Customer Service Team Lead
7 days ago
Santam Insurance is committed to creating a diverse workplace with employment equity as a key goal. We strive to achieve an inclusive workforce, representative of the demographics of our society.
Job ResponsibilitiesThe Team Manager-POM role includes:
- Facilitating the sharing of best practice across teams to enable high-performance delivery.
- Inspiring, leading, engaging, coaching, developing, and motivating a team of dynamic customer-facing agents.
You will also need:
- Excellent interpersonal skills.
- Directing work and decision-making skills.
- Interpersonal savvy and resilience.
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Customer Service Team Lead
1 day ago
Johannesburg, Gauteng, South Africa Protea Hotel O.R. Tambo Airport Full timeRole OverviewThe Customer Service Team Lead is responsible for leading and motivating a team of customer service representatives to deliver exceptional service to our guests. This includes developing and implementing strategies to improve guest satisfaction and loyalty, as well as supervising and managing a team of customer service representatives.The ideal...
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Customer Service Team Lead
5 days ago
Johannesburg, Gauteng, South Africa Tracker South Africa Full timeJob Summary:We are looking for a highly skilled Customer Service Team Lead to join our team at Tracker South Africa. The successful candidate will be responsible for leading a team of customer service representatives, ensuring that they provide exceptional service to our customers.The ideal candidate will have a strong background in customer service, team...
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Customer Service Team Lead
2 days ago
Johannesburg, Gauteng, South Africa InsidEntity Full time**Job Summary:**InsidEntity is seeking a highly skilled Customer Service Team Lead to manage its contact centre operations in Johannesburg. This key position plays a crucial role in ensuring the effective management of call centre agents and team leaders, with a focus on delivering exceptional customer service.The ideal candidate will have strong experience...
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Customer Service Team Lead
4 days ago
Johannesburg, Gauteng, South Africa Pineapple Full timePineapple Tech PTY LTD is a leading provider of short-term insurance solutions, and we're seeking a seasoned Customer Service Team Lead to join our team. As a key member of our leadership team, you'll be responsible for managing a team of Customer Service Representatives to deliver exceptional results.About the TeamWorking collaboratively with team members...
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Customer Service Representative
5 days ago
Johannesburg, Gauteng, South Africa Digital Customer Care Company Full timeTransform your career in a dynamic and innovative global business as a Remote Agent.We're looking for a highly motivated and English-speaking individual to join our team as a Customer Service Representative. Your primary responsibility will be to provide excellent customer service via live chat, phone, email, and other communication channels to clients from...
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Customer Service Team Lead
5 days ago
Johannesburg, Gauteng, South Africa Tracker South Africa Full timeAbout the PositionWe are seeking a highly skilled and experienced Shift Supervisor to join our Monitoring Control Centre team at Tracker South Africa. As a Shift Supervisor, you will play a critical role in ensuring the delivery of high-quality customer service and driving operational efficiencies within the team.You will be responsible for leading a team of...
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Team Lead
1 week ago
Johannesburg, Gauteng, South Africa National Skin Cancer Centres HealthCert Education Full timeAbout National Skin Cancer Centres / HealthCert EducationWe're a leading provider of innovative medical solutions, committed to delivering exceptional patient care and advancing medical knowledge. As a Team Leader, you'll play a pivotal role in shaping our customer experience strategy and driving business growth.Job DescriptionYou'll be responsible for...
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National Customer Service Team Lead
1 day ago
Johannesburg, Gauteng, South Africa Aramex Full timeAbout this OpportunityThis Senior Contact Center Manager role offers a unique opportunity to lead a national customer service team and drive business growth through excellent customer experience. We are seeking a seasoned leader with a strong background in customer service management and a passion for innovation.Main ObjectivesDevelop and implement...
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Johannesburg, Gauteng, South Africa Digital Customer Care Company Full timeAre you a customer service enthusiast seeking a dynamic remote job? We're looking for a skilled and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing top-notch support to our clients' customers via live chat, phone, and email.Job Description:Answer customer inquiries and resolve...
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Customer Service Team Lead
1 week ago
Johannesburg, Gauteng, South Africa Planet Fitness Full timeOverview of the RoleThe Senior Receptionist position at Planet Fitness involves managing the front desk operations, ensuring efficient management of memberships, and providing top-notch customer service.Main ResponsibilitiesManage membership sales, renewals, and cancellations.Handle customer inquiries, resolve complaints, and provide solutions.Maintain...
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Johannesburg, Gauteng, South Africa Digital Customer Care Company BV Full timeLooking for a varied remote agent role within an innovative global business? Able to speak English? Then we're looking for you Digital Customer Care Company in Amsterdam, The Netherlands, is looking for people with a high level of English for the position of Customer Service Agent.Our story (the short version)Since our creation in 2014, we've grown from a...
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Johannesburg, Gauteng, South Africa Digital Customer Care Company Full timeRemote job. Start right away.Looking for a varied remote agent role within an innovative global business? Able to speak English? Then we're looking for you Digital Customer Care Company in Amsterdam, The Netherlands, is looking for people with a high level of English for the position of Customer Service Agent.Our story (the short version)Since our creation...
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Johannesburg, Gauteng, South Africa Digital Customer Care Company Full timeRemote job.Start right away.Looking for a varied remote agent role within an innovative global business?Able to speak English?Then we're looking for youDigital Customer Care Company in Amsterdam, The Netherlands, is looking for people with a high level of English for the position of Customer Service Agent. Our story (the short version): Since our creation,...
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Multilingual Customer Service Specialist
1 week ago
Johannesburg, Gauteng, South Africa Digital Customer Care Company BV Full timeYour Key ResponsibilitiesProvide top-notch customer care by answering customer questions, resolving issues, and listening to feedback.Work collaboratively with a team to meet performance targets in lead generation and customer satisfaction.Deliver excellent customer service through various communication channels, ensuring a positive experience for our...
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Customer Service Team Lead
2 days ago
Johannesburg, Gauteng, South Africa Professional Career Services Full timeJob OverviewWe are seeking a highly skilled and experienced Customer Care Manager to lead our customer care team and ensure exceptional customer service experiences for our clients.Key Responsibilities:Lead and manage a team of customer care representatives, providing guidance, training, and mentorship.Develop and implement customer service policies and...
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Customer Service Team Lead
2 days ago
Johannesburg, Gauteng, South Africa MAPEI South Africa Full timeCompany OverviewMAPEI South Africa is a leading provider of innovative construction solutions, dedicated to delivering exceptional customer experiences.
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Customer Support Team Lead
1 week ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (Jhb) Full timeJob Title: Customer Support Team LeadAbout the Company:We are a leading laboratory services provider, committed to delivering exceptional customer support and enhancing the overall customer experience.Job Description:This is an exciting opportunity for a dynamic and experienced leader to join our team as a Customer Support Team Lead. In this role, you will...
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Johannesburg, Gauteng, South Africa Digital Customer Care Company BV Full timeCompany OverviewDigital Customer Care Company BV is a global contact center company operating in the customer service industry. We provide outsourcing services to clients across various sectors, including automotive, fashion, IT, and more.We have contact centers based in multiple countries, dealing with over 15,000 customer interactions every month. Our...
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Johannesburg, Gauteng, South Africa Digital Customer Care Company BV Full timeRemote job. Start right away.Looking for a varied remote agent role within an innovative global business? Able to speak English? Then we're looking for you Digital Customer Care Company in Amsterdam, The Netherlands, is looking for people with a high level of English for the position of Customer Service Agent.Our story (the short version)Since our creation...
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Johannesburg, Gauteng, South Africa Digital Customer Care Company Full timeCompany Overview:We are a digital-first contact center company with a global presence. Our innovative approach and commitment to customer satisfaction have made us a leader in the industry.Salary:We offer a competitive salary of 10,200 ZAR gross per month, plus a bonus scheme for quality performance. An annual bonus is also awarded based on company...