Retail Operations Leader

3 days ago


Cape Town, Western Cape, South Africa RFO Full time
Job Description:

RFO is in need of an achievement-orientated Retail Operations Leader with excellent customer service and people management skills. These positions require retail experience, a flair for visual merchandising and a good head for figures and administration.

Key Responsibilities:

  • Driving turnover to ensure achievement of targets
  • Controlling expenses
  • Managing stock losses to ensure shrinkage is in line with the Company standard
  • People management, including recruitment, development of staff, employee relations, performance management
  • Executing in-store merchandising strategy and standards
  • Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Requirements:

  • Matric Certificate
  • Figure and admin orientated
  • Organised and thorough
  • An excellent leader and business manager
  • Profit and turnover driven
  • Able to manage risk within the store
  • Excellent customer service orientation
  • Have the ability to learn quickly
  • A relevant qualification would be advantageous

We offer a competitive salary range between R250,000 - R350,000 per annum, depending on experience, and a benefits package that includes medical aid, retirement annuity, and 15 days annual leave.



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