Insurance Claims Manager

2 weeks ago


Sandton, South Africa Guardrisk Group Full time
Job Description

We are seeking a highly skilled and experienced Insurance Claims Manager to join our team at Guardrisk Group. As a key member of our claims department, you will be responsible for handling day-to-day non-motor claims across various products.

Your primary focus will be on attending to claims in accordance with applicable policies and standard operating procedures. You will also be responsible for negotiating with clients and brokers on behalf of underwriters, as well as managing outstanding claims volumes and providing timely responses to email and telephonic messages.

As a Claims Handling Specialist, you will play a crucial role in ensuring that all claims are handled efficiently and effectively. This includes providing technical advice to the area where required, maintaining and updating reserves, and rendering assistance from time to time with ad-hoc tasks.

The ideal candidate will have a strong background in insurance and a minimum of 10 years of experience in a claims environment. You will be comfortable working with insurance systems and have a solid understanding of commercial insurance products and complex claims.

In this role, you will be responsible for:

  • Handling and settling non-motor own damage claims in accordance with applicable policies and standard operating procedures
  • Negotiating with clients and brokers on behalf of underwriters
  • Managing outstanding claims volumes
  • Providing timely responses to email and telephonic messages

If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Requirements
  • Matric
  • Computer Literacy (MS Word, Outlook and Excel)
  • Comfortable with Insurance Systems
  • Insurance qualification or studying towards
  • 60 FAIS credits
  • RE exams for representatives
  • At least 10 years of experience in a claims environment


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