Operations Coordinator

1 day ago


KwaDukuza, KwaZulu-Natal, South Africa BGA Recruitment Full time
Job Title: Operations Coordinator

Location: Mandeni North of Stanger

About the Role:

We are seeking a highly skilled and experienced Operations Coordinator to join our team at BGA Recruitment. The successful candidate will be responsible for coordinating and managing logistics, dispatching staff, and ensuring seamless operations.

Key Responsibilities:
  • Dispatch Management:
    • Determine job assignments using computerized work order systems.
    • Audit scheduled work and maintain knowledge of staff status and location throughout the day.
    • Review work performed and reassign uncompleted tasks as necessary.
  • Order Fulfillment:
    • Receive orders and consolidate requests from planning teams.
    • Execute orders according to consolidation plans.
  • Performance Evaluation:
    • Prepare performance evaluations for dispatch staff.
  • Customer Support:
    • Provide effective customer support over the telephone.
  • Communication:
    • Promptly communicate short loads or on-balance information before delivery leaves the company.
  • Assistance:
    • Support with stock takes.
Requirements:
  • Education:
    • MATRIC Certificate.
  • Experience:
    • Minimum 3 years of experience in dispatch roles.
  • Skillset:
    • Excellent IT skills, specifically Microsoft Word, Excel, and PowerPoint.
    • Strong interpersonal skills and relationship management.
    • Excellent written and verbal communication skills.
Estimated Salary:

R120,000 - R180,000 per annum, depending on experience.



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