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Global Business Process Management CS Agent
2 weeks ago
This is an exciting opportunity to join WNS Analytics as a CS Agent. You will be part of a dynamic team that delivers exceptional customer service to clients across Africa.
You will be responsible for processing phone transactions in Airline contact centers, meeting and exceeding client proposed metrics and promoting core values of WNS in all aspects of work.
Requirements:- 1 year call center experience.
- Computer literate.
- Strong verbal and written English communication skills.