Global Business Technology Consultant

3 days ago


Cape Town, Western Cape, South Africa LexisNexis Risk Solutions Full time

LexcisNexis Legal & Professional seeks a Sr Operational Process Analyst to make significant contributions to the company's operational processes, policies, and supporting tools.

Sr Operational Process Analyst

This position involves driving innovation and improvements in the Global Business Technology organization. You'll be part of making critical decisions and communicating with teams/management.

  • Support development teams in the implementation of operational processes (e.g. test coverage, code coverage).
  • Define and validate modifications and enhancements to service management policies and procedures.

About the Team

LexcisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world.

Responsibilities:

  • Provide training on service management and tool utilization.
  • Help manage the Change Advisory Board (CAB).

Benefits:

  • Study Leave
  • Adoption and Surrogacy benefits
  • Healthy Work-Life Balance initiatives


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