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Clinical Operations Manager
1 week ago
About Us:
Medihelp is a leading provider of healthcare services in South Africa, committed to delivering high-quality patient experiences through cutting-edge technology and innovative care models.
We are seeking a seasoned leader with a passion for shaping the future of healthcare to drive our integrated care services forward.
Job Description:
As a key member of our leadership team, you will be responsible for driving the strategic direction of our integrated care services, focusing on patient-centric care, operational excellence, and innovation.
Key Performance Indicators (KPIs):
- Improve patient satisfaction ratings by 15% within the first year.
- Reduce operational costs by 10% within the second year.
- Launch at least two new care initiatives annually, demonstrating thought leadership in the industry.
Requirements:
- A relevant three-year clinical degree or diploma.
- At least seven years' experience in managed care, including two years in a leadership role.
- Proven track record of driving transformational change in similar roles.
- Strategic thinking and business acumen.
