Lead Customer Support Manager in iGaming

Get AI-powered advice on this job and more exclusive features.Director of Middle East & Africa - M&A Advisory | Business Consulting | Recruitment in iGaming, Fintech & PaymentsAre you a strategic and hands-on leader in customer support, passionate about delivering exceptional player experiences in the dynamic world of iGaming? Do you excel in managing...

Are you a strategic and hands-on leader in customer support, passionate about delivering exceptional player experiences in the dynamic world of iGaming? Do you excel in managing high-performing support teams, optimising processes, and leveraging technology to enhance service delivery?Our client, a leading online gaming operator, is looking for a Head of...

Customer Support Team Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town1 day agoJob title: Client Support ManagerDescriptionJob Overview:We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous...

**Job Overview:**We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Lead by example and guide support representatives to meet and exceed...

Customer Support Team LeadWe are seeking a dedicated professional to lead our customer support team in delivering exceptional service.The ideal candidate will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Guide support representatives to meet and exceed service KPIs.Ensure timely handling...

Job Description:At Yellosa, we're seeking an exceptional Customer Support Director to lead our player support teams in delivering world-class experiences.Key Responsibilities:Leverage your expertise to drive operational excellence and streamline support workflows.Mentor and develop high-performing support teams, fostering a culture of continuous...

Overview:Initiate International is a leading online gaming operator looking for a seasoned professional to fill the role of Head of Customer Support. This position offers a unique opportunity to shape and scale our customer support function, driving operational excellence and delivering exceptional player experiences.About the Job:Drive operational...

Lead Customer Experience Specialist - Cape Town - Lead Generation GroupLead Generation Group Cape Town1 week agoAbout the Role:As a Lead Customer Experience Specialist, you'll play a critical role in shaping the customer experience at Lead Generation Group. You'll lead and mentor our support team, driving them to deliver exceptional service and meet key...

About the Role:The Lead Service Specialist will lead our support team, driving them to deliver exceptional service and meet key performance indicators.This role requires a strong understanding of US consumer behavior, customer service expectations, and regulatory requirements.You'll be responsible for optimizing support processes, implementing best...

We are seeking a seasoned Customer Support Manager to lead our team in providing exceptional service to our customers. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Skills:Strong leadership and communication skills.Familiarity with CRM/ticketing systems.US customer...

About the Role:As a Support Team Lead, you'll play a pivotal role in shaping customer experience at Lead Generation Group. You'll lead and mentor our support team, driving them to deliver exceptional service and meet key performance indicators.You'll be responsible for optimizing support processes, implementing best practices, and using data analytics to...

Support Operations Manager Job Summary:The ideal candidate for this role will possess a deep understanding of player needs and service optimization. As a Support Operations Manager at Yellosa, you'll drive operational excellence and improve player satisfaction by developing and implementing effective customer support strategies.Key Responsibilities:Leverage...

Initiate International is a leading online gaming operator seeking a highly skilled and experienced customer support leader to join our team as the Lead Customer Support Manager. In this role, you will be responsible for leading, mentoring, and developing a high-performing customer support team, and overseeing first and second-line support...

Job Description:Initiate International is seeking a highly skilled Head of Customer Support to lead our first and second-line support teams in the dynamic world of iGaming. As a strategic leader, you will drive operational excellence, streamline support workflows, and elevate service standards to ensure players receive top-tier service.About the Role:Lead,...

Join us as an Escalations Specialist Lead and contribute to delivering exceptional customer experiences in a dynamic environment.About The PositionAs an Escalations Specialist Lead, you will be responsible for managing and resolving escalated client complaints and issues. You will also provide expert guidance and coaching to team members on complaint...

Support Manager Role DescriptionThis role involves leading a team to deliver top-tier customer support and ensuring that issues are resolved efficiently.The successful candidate will have strong leadership and communication skills, as well as experience working with CRM systems.Responsibilities:Drive team performance to meet service KPIs.Oversee the timely...

Lead Generation Customer Experience Director Job SummaryThis senior leadership role involves driving customer experience excellence across multiple teams.The ideal candidate will have a strong track record of improving customer satisfaction and loyalty, as well as experience working with complex CRM systems.Main Responsibilities:Develop and execute...

We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Lead by example and guide support representatives to meet and exceed service...

Job SummaryWe are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly. The ideal candidate should have a strong understanding of US consumer behavior, customer service...

Customer Service Team Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town3 days agoJob title: Lead Generation Team LeadDescriptionAt Lead Generation Group, we are looking for a seasoned leader to head our Service Delivery Team. This critical role involves leading a team in providing exceptional customer service and resolving complex...