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Transformation Specialist for Enterprise Solutions

1 month ago

Pretoria, Gauteng, South Africa Tetrad Group Full time

Job Overview:

We are seeking a highly skilled Transformation Specialist to join our team at the Tetrad Group. As a key member of our enterprise solutions team, you will be responsible for ensuring the quality and reliability of our products while driving process improvements and strategic decision-making.

About the Role:

The ideal candidate will have a blend of business analyst and testing expertise, with a strong background in Agile and Scrum frameworks. You will work closely with cross-functional teams to design and implement effective solutions that meet business needs, ensuring minimal disruption to production services.

Key Responsibilities:

  • Production Support: Provide technical support for production environments, troubleshoot and resolve production issues in a timely manner.
  • Deployment Management: Coordinate and manage product deployments and releases, ensuring minimal disruption to production services.
  • System Monitoring: Monitor production systems for performance, availability, and security, implementing proactive measures to prevent potential issues.
  • Incident Response: Act as the first point of contact for production incidents, implementing incident response protocols and ensuring effective communication with stakeholders.
  • Documentation: Maintain thorough documentation of production processes, configurations, and incident reports.
  • Business Analyst Responsibilities:
    • Requirement Gathering: Collaborate with stakeholders to gather and document detailed business requirements and specifications.
    • Process Analysis: Analyze existing business processes and identify opportunities for improvements and efficiency gains.
    • Solution Design: Work with cross-functional teams to design and implement effective solutions that meet business needs.
    • Stakeholder Communication: Facilitate communication between technical and non-technical stakeholders, ensuring clear understanding and alignment.
    • Reporting and Analytics: Develop and deliver reports and dashboards to provide insights into business performance and project progress.
  • Quality Assurance (QA)/Testing Responsibilities:
    • Test Planning and Execution: Develop comprehensive test plans, test cases, and test scripts, execute manual and automated tests to ensure product quality and performance.
    • Bug Identification and Management: Identify, document, and track defects and inconsistencies, working closely with the development team to resolve issues promptly.
    • Regression Testing: Conduct regression testing to ensure that new features and enhancements do not adversely affect existing functionalities.
    • Performance and Load Testing: Perform performance and load testing to validate product scalability and reliability under different conditions.
    • Quality Metrics: Define and track quality metrics to measure the effectiveness of QA processes and identify areas for improvement.

Requirements:

The ideal candidate will have at least 2 years of Data & Analytics experience, strong knowledge and at least 2 years of experience in Agile and Scrum frameworks, and at least 2 years of Azure DevOps, AWS suite, QuickSight and other relevant technologies. A minimum of 1 year of Global Markets experience is also required. Additionally, the candidate should have at least 2 years of Testing experience and a degree in Computer Science or similar.

Estimated Salary: R800,000 - R1,200,000 per annum, depending on experience and qualifications.