Logistics Coordinator
3 weeks ago
Job Title : Dispatch Supervisor (External)
Job Type : Permanent
Location : Chloorkop, Midrand
Salary : R25 000 to R30 000 a month CTC
Job Description
Our client, an organization dedicated to producing and distributing advanced technological animal feed additives and disinfectant products for the animal feed, livestock, and food industries, is looking for a Dispatch Supervisor (External) to join their team. The successful candidate will be responsible for ensuring the right products are delivered to the right location, on time, to the quality required and in the most cost-effective way to all customers. Additionally, they will manage and oversee the export dispatch operations to ensure that international shipments are processed efficiently, comply with regulatory requirements, and meet customer expectations.
Responsibilities
- Plan, coordinate, and manage the movement of outgoing export orders and those delivered locally through External Transporters
- Manage External Transporters by ensuring correct quantities and products are loaded to that which was invoiced and ensure adherence to Service Level Agreements
- Ensure standard load configurations are developed and adhered to
- Inspect orders to ensure the correct quantities and products match what was invoiced to the recipients
- Track final product shipments, costs, and timelines according to requirements
- Negotiate and Procure rates from 3PL service providers, such as port agents, transporters as well as origin stations
- Compile estimates and quotations
- Provide monthly reporting of conversion of estimates to business
- Keep detailed, organized records of orders and stock
- Prepare accurate reports according to the expectations of management
- Ensure that customer orders are delivered safely, effectively, and efficiently and in line with the company requirements
- Resolve any arising customer problems or complaints
- Monitor quality, quantity, delivery times, and transport costs
- Partner with the Sales Team and keep them informed and up to date on progress of deliveries
- Assist in overseeing the warehouse, ensure the integrity of stock accuracy, and manage stock movements with the help of team members
- Ensure that all export shipments comply with international trade regulations, customs requirements, and company policies
- Stay up to date with changes in export regulations and implement necessary adjustments to procedures
- Develop and maintain efficient export dispatch processes and procedures to enhance productivity and reduce costs
- Ensure metrics, reports, and process documentation is available
Requirements
- Grade 12 plus relevant degree or 3-year diploma
- Minimum of 2 years' experience in Freight Forwarding
- Minimum of 2 years' experience in Pricing / Estimates
- Experienced in exporting into Africa across borders
- Experience in working with external transporters
- Understanding of incoterms, critical
- Understanding of shipping line processes and requirements
- Understanding of port charges and processes
- Excellent administrative, computer, and communication skills, people management, coaching abilities, teamwork, and time management
- A unique blend of business and technical savvy
- A big-picture vision and the drive to make that vision a reality
- Ability to work independently and be self-motivated as well as part of a team
- Ability to conduct thorough internet research and meta-analysis
- Detail-oriented with strong follow-through skills
- Excellent presentation skills and good interpersonal skills
- Strong oral and written communication skills
- Excellent organizational skills
- Strong computer skills including Microsoft Office (PowerPoint, Excel, Access)
- Ability to execute the DEDVIM process (define, explore, develop, validate, implement, measure)
About Us
Kontak Recruitment is an equal opportunities employer. All backgrounds are welcomed, with no bias. All are considered based on requirements.
Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.
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