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Digital Transformation Lead

1 week ago

Randburg, Gauteng, South Africa Old Mutual Life Assurance Company (Malawi) Limited Full time

We are looking for a highly skilled Senior Business Analyst to join our team at Old Mutual Life Assurance Company (Malawi) Limited. As a key member of our operations team, you will be responsible for analyzing and documenting business requirements, designing solutions, and ensuring the successful implementation of banking systems and processes.

  • You will work closely with cross-functional teams to identify customer and business needs, translate them into actionable insights, and deliver compelling customer experiences.
  • Your analytical skills will be crucial in identifying opportunities for process improvements and proposing solutions to increase efficiency and effectiveness.
  • You will also be responsible for conducting feasibility studies from a technological and organizational perspective and document findings to complete cost-benefit analysis on implementing changes to business processes, products, or business unit structure.

The ideal candidate will have a proven track record of experience as a Business Analyst/Senior Business Analyst, specifically in Retail Banking and retail lending, with a focus on digital banking systems and processes. You should have excellent communication, collaboration, and problem-solving skills, with the ability to work independently and in a team environment in an Agile framework.

A bachelor's degree in Information Systems, Computer Science, Engineering, or a related field is required, along with knowledge of Agile methodologies and project management practices, including Scrum, Kanban, and Lean.