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Customer Experience Manager

1 week ago

Port Elizabeth, Eastern Cape, South Africa Clicks Group Full time
What We're Looking For

We are seeking a highly motivated and results-driven Customer Experience Manager to join our team at Clicks Group. The successful candidate will be responsible for delivering exceptional customer service and providing expert advice on healthcare and nutritional products.

The ideal candidate will have a strong understanding of health and wellness products, with excellent communication and interpersonal skills. A basic knowledge of retail store operations principles, including stock management, merchandising, and risk management, is essential.

In this role, you will work closely with customers to understand their needs and provide personalized product recommendations. You will also be responsible for driving sales growth through effective merchandising and promotional activities.

As a key member of our sales floor team, you will be expected to maintain high standards of hygiene and cleanliness within the store.