Operations Team Leader
2 days ago
Job Title: Operations Team Leader
Main Purpose of Job
- Drive overall branch efficiency with focus on the execution of all customer requirements.
Key Responsibilities
- Allocate appropriate cranes and crews for the relevant jobs, including inter-branch assignments.
- Ensure the delivery of a positive Customer Experience in the provisioning of services.
- Support Sales Representatives in conducting site surveys.
- Schedule the transportation of staff, counterweights, outrigger pads, rigging gear, site offices etc.
- Ensure all applicable road permits are obtained before the job commences.
- Ensure good housekeeping in the office and yard areas.
- Conduct site visits and report on all defects, non-conformance or any other problems that occur on site.
- Assess staff training requirements and ensure ongoing training.
- Attend and coordinate after-hour requirements from clients and operators.
- Assist with keeping relevant certification files up to date.
- In conjunction with the SHEQ Officer, ensure that branch implemented SHE protocols are adhered to.
- Ensure that company vehicles, including plant & equipment, are maintained in good condition & running order.
- Approval of Service Providers as required.
- Manage timekeeping records weekly and living out allowance claims as required,
- Daily cranes Masterdata management.
Key Stakeholders
- Manco, Team Leaders, Health & Safety, Customers & Technical Team
- +/- 20 BU employees, Multiple operating sites.
Key Competencies/Skills
- Problem solving.
- Ability to work under pressure.
- Attention to detail.
- Customer service orientation.
- Confidentiality and Ethics.
- Planning and organising.
- Emotional Intelligence.
- Self-management.
- Computer literacy skills.
- Leadership
- Numerate with financial acumen
Required Qualifications/Experience
- Matric or equivalent.
- Valid driver's licence.
- First Line Management/Supervisory qualification essential.
- Computer literate, with intermediate to advanced proficiency in MsExcel.
- Working knowledge of administration and related processes.
- Tertiary qualification in Operations or Business Management advantageous.
- 3-5 years' experience in the same or similar industry managing a team.
-
Operations Team Leader
1 day ago
Johannesburg, Gauteng, South Africa Fempower Personnel Full timeOperations Team LeaderFempower Personnel is seeking an experienced Operations Team Leader to drive overall branch efficiency and focus on the execution of all customer requirements.Main Responsibilities:Allocate cranes and crews for jobs, including inter-branch assignments.Ensure delivery of a positive customer experience in service provisioning.Support...
-
Operations Team Leader
2 weeks ago
Johannesburg, Gauteng, South Africa Fempower Full time{"title": "Operations Team Leader", "description": "Job SummaryFempower is seeking an experienced Operations Team Leader to join our team. As a key member of our operations team, you will be responsible for driving overall branch efficiency and ensuring the execution of all customer requirements.Key ResponsibilitiesAllocate cranes and crews for jobs,...
-
Operations Team Leader
1 week ago
Johannesburg, Gauteng, South Africa Fempower Full timeOperations Team LeaderFempower is seeking an experienced Operations Team Leader to drive overall branch efficiency and focus on the execution of all customer requirements.Key Responsibilities:Allocate cranes and crews for relevant jobs, including inter-branch assignments.Ensure delivery of a positive customer experience in the provisioning of...
-
Team Leader
1 week ago
Johannesburg, Gauteng, South Africa ABC Worldwide Full timeJob Title: Team Leader - Inbound OperationsABC Worldwide is seeking a highly skilled Team Leader to join our Inbound Operations team. As a Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our clients.Key Responsibilities:Lead and manage a team of customer service...
-
Team Leader
2 weeks ago
Johannesburg, Gauteng, South Africa ABC Worldwide Full time{"Operations Management and Continuous Improvement": "At ABC Worldwide, we are seeking a skilled Team Leader to oversee the day-to-day operations of our Inbound Contact Centre. As a Team Leader, you will be responsible for coaching and developing employees, effective resource planning, and ensuring all contact channel services levels are met. You will also...
-
Team Leader
7 days ago
Johannesburg, Gauteng, South Africa FirstRand Bank Limited Full timeJob SummaryWe are seeking a highly skilled and experienced Team Leader to join our team at FirstRand Bank Limited. As a Team Leader, you will be responsible for managing a portfolio of non-performing loans and watchlist accounts, with a focus on reducing impairment losses and maximizing recoveries.Key ResponsibilitiesLead and manage a team of administrators...
-
Team Leader
3 weeks ago
Johannesburg, Gauteng, South Africa FirstRand Life Assurance Ltd Full timeJob SummaryWe are seeking a highly skilled and experienced Team Leader to join our team at FirstRand Life Assurance Ltd. As a Team Leader, you will be responsible for supervising and coordinating daily activities amongst a team to achieve a smooth workflow.Key ResponsibilitiesManage costs and expenses within approved budgets to achieve cost...
-
Financial Operations Team Leader
2 weeks ago
Johannesburg, Gauteng, South Africa WTW Full timeJob Title: Financial Operations Team LeaderAbout the RoleThe Financial Operations Team Leader will be responsible for leading a team of 3-8 people in delivering operational excellence to drive business delivery. Key functions include servicing the Client Servicing and Placement teams by generating invoices on a monthly basis, managing KYCs, New Client...
-
Team Leader
7 days ago
Johannesburg, Gauteng, South Africa Recruitment Dynamix (Pty) Ltd Full timeJob Title: Team LeaderJob Summary:We are seeking a highly motivated and experienced Team Leader to lead our call centre sales team in Johannesburg. The successful candidate will be responsible for driving performance, motivating the team, and overseeing sales management systems and structures.Key Responsibilities:Drive performance and motivate the team to...
-
Team Leader
1 week ago
Johannesburg, Gauteng, South Africa Recruitment Dynamix (Pty) Ltd Full timeJob Title: Team LeaderRecruitment Dynamix (Pty) Ltd is seeking a highly motivated and experienced Team Leader to lead our call centre sales team in Johannesburg.Key Responsibilities:Drive performance and motivate the team to achieve weekly and monthly sales budgets.Oversee sales management systems, structures, technology platforms, policies, and...
-
Chief Financial Officer
2 weeks ago
Johannesburg, Gauteng, South Africa Pronto Labour Team Full timePronto Labour Team is seeking a seasoned Chief Financial Officer to lead our financial strategy and operations. As a key member of our leadership team, you will be responsible for managing a team of 10+ professionals and driving financial growth through effective management of budgets, forecasts, and cash flow. Your expertise in financial management,...
-
MSOC Team Leader
7 days ago
Johannesburg, Gauteng, South Africa Numata Full timeMSOC Team Leader Job DescriptionAs a key member of the Numata team, the MSOC Team Leader plays a vital role in ensuring the delivery of exceptional customer experiences through our interaction with clients and the resolution of incidents and service requests.Key Responsibilities:Team Leadership: Lead and manage a team of skilled service desk engineers and...
-
MSOC Team Leader
4 days ago
Johannesburg, Gauteng, South Africa Numata Full timeMSOC Team Leader Job DescriptionAs a key member of the Numata team, the MSOC Team Leader plays a vital role in ensuring the delivery of exceptional customer experiences through our interaction with clients and the resolution of incidents and service requests.Key Responsibilities:Team Leadership: Lead and manage a team of skilled service desk engineers and...
-
Sales Team Leader
2 weeks ago
Johannesburg, Gauteng, South Africa Callforce Direct Full time{"h1": "Sales Team Leader Opportunity at Callforce Direct", "p": "We are seeking a results-driven Sales Team Leader to join our team at Callforce Direct. As a Sales Team Leader, you will be responsible for supervising and motivating a team of sales representatives to achieve sales targets. Your role will encompass a combination of coaching and managing team...
-
Sales Team Leader
7 hours ago
Johannesburg, Gauteng, South Africa Callforce Direct Full timeUnlock Your Sales Potential as a Sales Team Leader at Callforce DirectJoin Callforce Direct, a leading BPO service provider, in our mission to deliver exceptional customer experiences. We're seeking a results-driven Sales Team Leader to spearhead our sales team and drive business growth.As a Sales Team Leader, you'll be responsible for guiding and motivating...
-
Credit Control Team Leader
4 days ago
Johannesburg, Gauteng, South Africa Network Recruitment Full timeJob Title: Credit Control Team LeaderNetwork Recruitment is seeking a highly skilled Credit Control Team Leader to join our client's team in Johannesburg West Rand. This is a pivotal role in managing the credit control function nationwide and in bordering states, ensuring timely collection of monies and maintaining outstanding debts at an acceptable...
-
Credit Control Team Leader
1 week ago
Johannesburg, Gauteng, South Africa Network Recruitment Full timeDynamic Credit Control Team Leader WantedNetwork Recruitment is seeking a seasoned Credit Control Team Leader to spearhead their nationwide credit control function. This pivotal role demands a dynamic individual who can drive performance, efficiency, and timely collection of monies while maintaining outstanding debts at an acceptable level.Key...
-
Credit Control Team Leader
2 weeks ago
Johannesburg, Gauteng, South Africa Network Recruitment Full timeNetwork Recruitment is seeking a seasoned Credit Control Team Leader to spearhead their nationwide credit control function. This pivotal role demands a dynamic individual who can drive performance, efficiency, and timely debt collection. Key responsibilities include leading and mentoring the Credit Control Team, overseeing nationwide credit control...
-
Claims Team Leader
2 weeks ago
Johannesburg, Gauteng, South Africa Salt Employee Benefits Full timeAbout the RoleWe are seeking a highly skilled and experienced Claims Team Leader to join our team at Salt Employee Benefits. As a Claims Team Leader, you will be responsible for the overall management of the claims team, ensuring that all claims are processed efficiently and effectively.Key ResponsibilitiesManage and lead a team of claims handlers to ensure...
-
Credit Control Team Leader
3 weeks ago
Johannesburg, Gauteng, South Africa Network Recruitment Full timeJob DescriptionNetwork Recruitment is seeking a highly skilled Credit Control Team Leader to join our team. This role is pivotal in managing our credit control function nationwide, ensuring the timely collection of monies, and maintaining outstanding debts at an acceptable level.Key Responsibilities:Team Leadership: Lead and mentor the Credit Control Team,...