HR Partner
2 months ago
MAIN PURPOSE OF THE ROLE:
The Industrial Relations Officer plays a crucial role in promoting a harmonious work environment at Jean Fowlds Consultancy. This involves managing and maintaining positive employee relations within the organisation, addressing employee concerns, handling labour disputes, and ensuring compliance with labour laws and regulations.
Key Responsibilities:
- Develop and maintain effective relationships with unions, ensuring that the Company's treatment of employees is consistent with its core business values and objectives.
- Deliver a comprehensive IR service to all business units, minimising risks to the business from a dispute resolution standpoint.
- Identify, train, and develop key employees on IR-related matters, ensuring that labour disputes and grievances are minimised.
- Manage and monitor IR standards, providing monthly reports and analyses to support business objectives.
- Investigate, recommend, and implement policies in line with business objectives, identifying and mitigating IR risk.
- Research and update business leaders on IR trends, facilitating employee harmony and smooth operations of the company.
- Facilitate communication between union officials, employees, and employer, attending dispute resolution mechanisms as necessary.
- Handle complaints, manage grievance procedures, and facilitate counselling in conjunction with other stakeholders.
- Investigate and resolve complex or critical industrial relations issues in a timely and effective manner.
- Collate and analyse employee feedback across all levels, revising people programs and policies to generate more positive outcomes.
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